Thomson Reuters in Sydney is seeking a Customer Success Manager for AI Solutions to own a high-impact portfolio, build trusted relationships with Australian legal customers, and translate goals into actionable success plans.
You will onboard clients post-sale, identify new use cases, support Proofs of Concept, and surface insights to drive renewals and expansions across CoCounsel and related AI platforms.
This role offers a hybrid work model and a path to grow within a globally recognized team.
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Sydney-Based AI Solutions Customer Success Manager employer: Thomson Reuters
Thomson Reuters is an exceptional employer, offering a dynamic work culture that prioritises flexibility and work-life balance through its hybrid work model and supportive policies. Employees benefit from comprehensive career development programs, competitive benefits, and the opportunity to make a meaningful impact in the legal field while working with cutting-edge AI technologies. With a strong commitment to inclusion and social responsibility, Thomson Reuters empowers its team to grow professionally and contribute to a greater purpose.
