Thomson Reuters in Australia and New Zealand is seeking a Strategic Customer Success Manager to own the post-sale lifecycle for a portfolio of strategic enterprise accounts. You will partner with Strategic Account Managers to drive adoption, time-to-value, and measurable business outcomes across Thomson Reuters ONESOURCE solutions.
You'll lead Executive Business Reviews, monitor customer health, identify risks, and uncover expansion opportunities while building trusted executive relationships.
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Senior Strategic CSM - Enterprise Accounts (ANZ) in Melbourne employer: Thomson Reuters
Thomson Reuters is an exceptional employer, offering a dynamic work culture that prioritises flexibility and work-life balance through its hybrid work model and supportive policies. Employees benefit from comprehensive career development programs, competitive benefits, and the opportunity to make a meaningful impact in the legal field while working with cutting-edge AI technologies. With a strong commitment to inclusion and social responsibility, Thomson Reuters empowers its team to grow professionally and contribute to a greater purpose.
