At a Glance
- Tasks: Drive client success with AI solutions and build strong relationships.
- Company: Thomson Reuters, a leader in legal tech innovation.
- Benefits: Competitive salary, flexible work options, and career development opportunities.
- Other info: Join a dynamic team focused on transforming the legal industry.
- Why this job: Make a real impact by embedding AI into legal workflows.
- Qualifications: Experience in customer success and a passion for technology.
The predicted salary is between 90000 - 110000 $ per year.
Thomson Reuters Australia is seeking a Customer Success Manager to own outcomes for a portfolio of Australian clients using AI solutions.
You will translate business goals into measurable success plans, drive adoption from first value to scaled rollout, and build executive relationships that enable renewals and expansion.
You’ll combine consultative leadership, project management, and data-driven execution to embed AI into legal workflows.
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Customer Success Manager – AU employer: Thomson Reuters
Thomson Reuters is an exceptional employer, offering a dynamic work culture that prioritises flexibility and work-life balance through its hybrid work model and supportive policies. Employees benefit from comprehensive career development programs, competitive benefits, and the opportunity to make a meaningful impact in the legal field while working with cutting-edge AI technologies. With a strong commitment to inclusion and social responsibility, Thomson Reuters empowers its team to grow professionally and contribute to a greater purpose.
