At a Glance
- Tasks: Support clients and manage service requests in a dynamic SaaS environment.
- Company: Leading cloud-based software company based in Australia.
- Benefits: Competitive salary, flexible work options, and opportunities for growth.
- Other info: Fast-paced environment with excellent career advancement opportunities.
- Why this job: Join a global team and enhance your customer service skills while making an impact.
- Qualifications: 2+ years in SaaS, proficiency in Zendesk and MS Excel, strong communication skills.
The predicted salary is between 63000 - 77000 $ per year.
A leading Saa S cloud-based software company in Australia is seeking a Service Desk Analyst for their Perth location.
This role involves supporting multiple client engagements, managing service requests, and collaborating with global teams to provide efficient customer service.
Candidates should have at least 2 years of experience in a Saa S environment and be proficient in tools such as Zendesk and MS Excel.
Additionally, strong communication and problem-solving skills are essential for success in this fast-paced environment.
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Global SaaS Service Desk Analyst & App Support employer: THOMAX
Join a dynamic and innovative SaaS cloud-based software company in Perth, where we prioritise employee growth and development through ongoing training and mentorship. Our collaborative work culture fosters creativity and teamwork, ensuring that every team member feels valued and empowered to contribute to our clients' success. Enjoy competitive benefits, a supportive environment, and the unique opportunity to work with global teams while making a meaningful impact in the tech industry.
