At a Glance
- Tasks: Create unforgettable wine tasting experiences and drive membership sales.
- Company: Join a passionate team at a boutique winery in the stunning Hunter Valley.
- Benefits: Competitive salary, commission incentives, generous staff discounts, and skill development opportunities.
- Other info: Flexible hours with weekend availability and a supportive team environment.
- Why this job: Connect with people while sharing exceptional wines and building lasting relationships.
- Qualifications: Experience in hospitality or wine sales, strong communication skills, and a passion for learning.
The predicted salary is between 49500 - 71500 $ per year.
Thomas Wines is a boutique Hunter Valley winery renowned for its single-vineyard Semillon and Shiraz. Led by winemaker Andrew Thomas, we are a small, passionate team committed to making exceptional wines and sharing them through warm, personal cellar door experiences. Located on Hermitage Road, with views across the vineyards to the Brokenback Ranges, our cellar door welcomes guests from across Australia and around the world. Our curated tastings bring the wines, vineyards and stories of Thomas Wines to life, building connections that extend well beyond a visit.
We are looking for an engaging, organised and sales-focused Cellar Door Experiences & Membership Specialist to join our team. Combining hands-on hospitality with wine sales and membership support, this role is ideal for someone who enjoys connecting with people, takes pride in thoughtful service and is motivated by achieving results. You will deliver memorable tasting experiences, introduce guests to our wine clubs and help look after our growing community of members. Reporting to our DTC Sales & Marketing Manager and Cellar Door Manager, you will play an important role in driving sales, growing memberships and giving guests a reason to return.
Key Responsibilities
- Deliver an exceptional Cellar Door experience across all tasting formats
- Drive membership signups and onsite sales, with commission opportunities
- Maintain cellar door presentation to a high standard
- Operate POS systems, online booking platform, website backend, and wine club software (training provided)
- Assist with wine club customer service, member onboarding, and subscription support
- Stock management, packing, shipping, and general sales operations
- Support social media scheduling and community management when directed
What We Offer
- Full-time role, 4 or 5 days per week, a willingness to work weekends will be a bonus
- Remuneration will be negotiated based on availability and experience
- Experience with one of Australia’s most renowned producers
- Opportunities to grow skills in wine knowledge, direct-to-consumer sales, and marketing
- Generous staff discounts on wine
- Commission for each membership signup
- A supportive, positive team environment
About You
- This role suits an enthusiastic, self-motivated professional with experience in cellar door, hospitality, tourism, or wine sales.
- Experience in hospitality, wine sales, or a related customer-facing role
- Confidence with wine, or a strong willingness to learn
- Interest in marketing and copywriting (advantageous)
- Strong organisational skills and attention to detail
- Ability to work independently as well as within a small team
- Excellent verbal and written communication
- Valid NSW RSA
- Valid driver’s licence
- Weekend availability
Cellar Door Experiences & Membership Specialist in Pokolbin employer: Thomas Wines
Thomas Wines is an exceptional employer located in the picturesque Hunter Valley, offering a vibrant work culture that celebrates passion for wine and hospitality. Employees enjoy generous staff discounts, commission incentives, and opportunities for professional growth in wine knowledge and sales. Join our supportive team where your contributions directly enhance memorable experiences for our guests and foster a thriving community of wine enthusiasts.
