At a Glance
- Tasks: Guide customers through the service process with care and clear communication.
- Company: Join a dynamic team focused on customer service and automotive excellence.
- Benefits: Ongoing training, career growth opportunities, and a supportive work environment.
- Other info: No mechanical knowledge required; just bring your motivation and drive!
- Why this job: Deliver 10/10 customer experiences and build lasting relationships.
- Qualifications: Exceptional communication skills and a passion for customer service.
The predicted salary is between 40500 - 49500 $ per year.
Are you passionate about customer service and automotive excellence?
Do you thrive in a fast-paced environment where care, trust, and communication are key?
We are looking for a Service Advisor who can deliver 10/10 customer experiences every time!
What Makes This Role Exciting?
- Provide seamless customer experiences by professionally guiding them through the service process with care.
- Build strong relationships by keeping customers informed and ensuring their concerns are heard and resolved.
- Be part of a high-performing team with ongoing training, support, and career growth opportunities.
About the Role
As a
Service Advisor you will
- Guide customers through the service process with clear communication and genuine care.
- Manage bookings, check-ins, and vehicle updates, ensuring customers are well-informed.
- Handle customer concerns professionally, knowing when to elevate issues to management.
- Work collaboratively with the workshop team to ensure accurate and timely updates for customers, with no mechanical knowledge required!
- Take initiative & show motivation, ensuring every customer leaves satisfied.
- What We Are Looking For
- An exceptional communicator who is clear, confident, and approachable.
- A relationship builder who fosters trust and delivers solutions.
- A detail-oriented problem solver who takes initiative.
- A team player who knows when to eliminate and seek leadership support.
- A motivated and results-driven professional who strives to exceed expectations daily.
- A drivers licence is essential.
Please note: This role requires the successful completion of pre-employment screening, including a National Criminal History Check and Drug & Alcohol screening.
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Service Advisor in Wagga Wagga employer: Thomas Bros
Join a dynamic team where your passion for customer service and automotive excellence is celebrated! As a Service Advisor, you'll enjoy a supportive work culture that prioritises ongoing training and career growth, ensuring you have the tools to deliver exceptional customer experiences. Located in a vibrant area, our company fosters strong relationships with both customers and colleagues, making it an ideal place for motivated professionals seeking meaningful employment.
