At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer experiences across multiple restaurants.
- Company: Join THISBOWL, one of Australia's fastest-growing food brands with a fresh twist.
- Benefits: Enjoy competitive pay, discounts, training, and fun team events.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission to change fast food culture while growing your career.
- Qualifications: Passion for food, leadership skills, and a drive for excellence.
The predicted salary is between 62100 - 75900 $ per year.
As an Operations Manager, you’ll be responsible for growing the THISBOWL brand across your remit. You’ll lead Area Managers and Restaurant Managers to achieve a healthy balance sheet and support their teams to thrive.
Skills and experience You’ll have:
- A passion for food and restaurant operations
- The desire to create a consistently excellent, on-brand customer experience across multiple locations
- Pragmatic leadership skills with the motivation needed to grow with us
- Exceptional influencing, negotiation, and conflict resolution expertise
- The ability to lead, motivate, and build efficient teams in a fast-paced environment
- Characteristics reflective of THISBOWL’s ethos: self-motivated, positivity, service-oriented, flexible, and ethical with a high degree of integrity.
Key responsibilities
You will oversee the day-to-day operations of a portfolio of restaurants, working with restaurant team members (who we call ‘Mixers’), Restaurant Supervisors, Restaurant Managers, Area Managers, and Head Office in planning, directing, and coordinating restaurant operations to deliver an exceptional customer experience while managing financial performance.
You’ll be expected to:
- Role model and reinforce THISBOWL’s people and culture standards
- Coach and develop Area Managers and Restaurant Managers in their career development
- Work closely with Head Office to help teams to drive sales growth and deliver results
- Be active in strategic planning and restaurant operations
- Draw insights and take action on key metrics (e.g. restaurant sales and costs) to allow for future growth.
What you can expect when you’re part of the THISBOWL Fam:
- A fun and dynamic work environment
- Competitive compensation
- Discounts across locations (yes, even on your days off)
- Training and continuous opportunities for career advancement
- Team parties, sport events, and heaps more.
Why THISBOWL?
THISBOWL is one of Australia’s fastest-growing food brands, offering fresh, made-to-order bowls with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 60 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City. Our founding mission – to change the culture of fast food – continues to drive our team of quality-obsessed foodies as we grow. So why join us? Well, we’re not your average ‘fast food’ brand—we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.
Operations Manager in Sydney employer: THISBOWL
At THISBOWL, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work environment where our team members, affectionately known as 'Mixers', can thrive. With competitive compensation, generous discounts, and continuous training opportunities, we are committed to fostering personal and professional growth while delivering outstanding customer experiences. Join us in our mission to revolutionise fast food with fresh, made-to-order bowls, and be part of a supportive team that celebrates your contributions and encourages your development.
