Restaurant Manager

The Role

As a Restaurant Manager, you’ll be responsible for managing one of our restaurants, supporting an incredible team, and growing the THISBOWL brand with us. You’ll lead Restaurant Supervisors and Mixers to deliver delicious food and exceptional customer experiences, every time.

Skills And Experience

• A passion for food and restaurant operations
• The desire to make an impact on customers and team members
• A can-do work ethic and ability to take initiative on projects
• The ability to lead, motivate, and build efficient teams in a fast-paced environment
• Strong leadership ability, approachability, and a reputation as a role model
• Characteristics reflective of THISBOWL’s ethos: self-motivated, positivity, service-oriented, flexible, and ethical with a high degree of integrity

Key Responsibilities

Reporting to your Operations Manager or Area Manager, you’ll oversee the day-to-day operations of your restaurant, working with Restaurant Team Members (who we call ‘Mixers’) and Restaurant Supervisors, to coordinate restaurant operations to deliver an exceptional customer experience while managing financial performance. You’ll be expected to:

• Role model and reinforce THISBOWL’s people and culture standards
• Understand and take action on key metrics (e.g. restaurant sales and costs) to allow for future growth
• Manage all expected reporting, sales and expenses
• Deliver superior customer service, to every customer, every time
• Maintain critical standards of product quality, daily food safety and sanitation
• Supervise and coach team members to grow with us

Benefits

What you can expect when you’re part of the THISBOWL Fam:

• A fun and dynamic work environment
• Competitive compensation
• Discounts across locations (yes, even on your days off)
• Training and continuous opportunities for career advancement
• Team parties, sport events, and heaps more. We’re always up to something!

Why Thisbowl?

THISBOWL is one of Australia’s fastest-growing food brands, offering fresh, made-to-order bowls with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 60 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City. Our founding mission – to change the culture of fast food – continues to drive our team of quality-obsessed foodies as we grow.

So why join us? Well, we’re not your average ‘fast food’ brand—we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.

The Interview Process

Here’s what you can expect during our recruitment process:

• Initial pre-screen call with our Recruitment team (20 min)
• 1st round interview – diving deeper into your experience and the scope of the role (45 min)
• In-store trial with one of our Operations leaders – getting ‘on the mix’ with one of our teams (2 hours)
• Final interview – wrap up of your trial and the role (1 hour)
• Reference checks and move to offer.