The Sands Torquay is seeking an Assistant Front Office Manager to lead our front-of-house team across all shifts. You will manage the front office operations, rostering and guest service delivery, reporting to the Hotel Operations Manager.
You will recruit and train Guest Service Agents, handle guest escalations with poise, and work closely with Reservations, Housekeeping and Maintenance to ensure smooth guest experiences. This is a hands-on leadership role in a busy coastal resort.
Assistant Front Office Manager: Guest Experience Leader in Torquay employer: Thesandstorquay
At The Sands Torquay, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Conference and Events Sales Executive, you'll enjoy opportunities for professional growth while working in a stunning coastal location, with access to our Health Club and Golf Course. We value creativity and collaboration, ensuring that our team members are empowered to craft extraordinary experiences for our clients.