ThePetXCompany is seeking a Remediation Specialist for pet insurance with remote Australia-wide flexibility. You will manage end-to-end policy remediation, fix records with data teams, and draft clear customer communications while ensuring compliance and privacy.
Candidate has 5+ years in financial services operations, strong reconciliation skills, and experience with policy administration systems. Knowledge of AI tools and strong writing abilities are valued.
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Remediation Lead, Pet Insurance - Remote AU employer: ThePetXCompany
ThePetXCompany offers a fully remote work environment, allowing employees to work from anywhere in Australia and the Philippines. The company focuses on ensuring fair treatment for customers while maintaining compliance and quality in pet insurance policies. Employees have the opportunity to engage in meaningful work that directly impacts customer satisfaction and operational efficiency.
