Clio is seeking an Intermediate Customer Support Specialist to join the APAC Enterprise Support team. You will be the first point of contact for enterprise customers using Clio Operate, helping them maximize value and resolve issues quickly.
You'll work with second-line support, product and engineering teams, triaging tickets, maintaining high first-contact resolution, and contributing to service desk improvements as Clio scales in the APAC region.
Enterprise Support Specialist, APAC – Legal AI Platform in Sydney employer: Themis Solutions (Australia) Pty Ltd
Clio is an exceptional employer, offering a dynamic work culture that prioritises diversity, inclusion, and employee growth. Based in Sydney, our hybrid work environment allows for flexibility while fostering collaboration among talented professionals. With competitive salaries, comprehensive health benefits, and a commitment to recognising employee milestones, Clio empowers its team members to thrive both personally and professionally as they contribute to transforming the legal industry through innovative AI technology.
Contact Details:
Themis Solutions (Australia) Pty Ltd Recruitment Team
