THE ICONIC is seeking a Customer Service Representative (Casual) to be the first point of contact for customer inquiries via phone, email and messaging, ensuring a positive shopping experience across fashion, sports, home and beauty.
You will provide product and order information, assist with inquiries, and follow up to guarantee customer satisfaction while maintaining knowledge of end-to-end customer experiences and company policies.
Fashion Ecommerce Customer Support Specialist employer: Theiconic
At THE ICONIC, we pride ourselves on being a forward-thinking employer that champions creativity and innovation in the fashion e-commerce space. Our dynamic work culture fosters collaboration and personal growth, offering hybrid working options, extensive learning opportunities, and unique benefits like birthday leave and wellness programs. Join us in shaping the future of retail while enjoying a supportive environment that values your contributions and well-being.
