TheDriveGroup are partnering with a well‑known business that is looking to add an application support analyst to investigate application issues and diagnose root causes whilst minimising service disruption.
Key Responsibilities:
- Plan and implement regular system upgrades
- Determine the root cause of issues & address the issues
- Respond to issues and create tickets and upscale to next level support / high priority incidents team if required
- Configuring and managing alerts across all business systems
- Provide technical Support via ITSM tooling
Application Support Analyst - 12-month rolling contract
- Sydney-based SRE Team
- $550 per day
- Hybrid role, WFH 3 days per week
Key Skills Required:
- Experience in application development or software development is good to have
- Strong research and analytical skills for investigating and exploring application integration issues and products
- Experience with APIs, AWS, GitHub, SRE, DevOps, logging, monitoring and auditing technologies such as Splunk, Datadog, AppDynamics, Splunk Observability
- SQL queries (MySQL, SQL)
- Experience with tools such as Jira and Confluence
- Experience in CI/CD - comfortable with Ansible, Terraform, Jenkins
- Exposure to languages such as Java, Golang, JavaScript, React, etc. is a bonus.
They will interview in the next week or so with a quick 2-stage process!
If you have any questions about this role or others we have available, you can email our team directly via ******@thedrivegroup.com.au
TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry.
We partner with clients who embrace diversity and seek candidates across all backgrounds, abilities, genders, sexualities, cultures, and faiths.
#J-18808-Ljbffr
Application Support Analyst in Sydney employer: TheDriveGroup
Join a dynamic technology startup that offers an exciting opportunity to work on cutting-edge GenAI projects while collaborating with a talented engineering team. With a strong focus on employee growth and a culture that values ownership and influence, you'll thrive in an environment that encourages innovation and creativity. Located in a vibrant area, this role provides the perfect balance of in-office collaboration and flexibility, making it an excellent choice for those seeking meaningful and rewarding employment.
