The Y Victoria is seeking a Customer Care Representative for Children’s Programs. You will support families and staff across Early Learning Centres, Outside School Hours Care, and School Holiday Programs, handling inquiries via phone, email, live chat, and tickets with empathy and accuracy.
A key focus is managing direct debit processes, monitoring dishonours, recovering missed payments, and maintaining financial accuracy to support families and maximise income.
#J-18808-Ljbffr
Customer Care Coordinator: Flexible Hours for Children's Programs in Melbourne employer: The Y Victoria
At Kingswim Manor Lakes, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. Our team enjoys flexible shifts, ongoing training, and the chance to make a meaningful impact on the lives of children and families in the community. With free access to YMCA facilities and a commitment to employee growth, we offer a rewarding environment for those passionate about customer service and community engagement.
