At a Glance
- Tasks: Lead daily operations and support a multidisciplinary team in a warm clinic environment.
- Company: Willow Tree Clinic, a values-driven allied health practice in Newcastle.
- Benefits: Supportive team culture, professional growth opportunities, and a focus on collaboration.
- Other info: Join a dynamic team committed to excellence and NDIS compliance.
- Why this job: Make a real difference in people's lives while fostering a connected team.
- Qualifications: Experience in practice management and strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Lead within a values-driven, connected team
The Willow Tree Clinic is a warm, multidisciplinary allied health practice supporting children, families, and adults across Newcastle.
We pride ourselves on a collaborative, supportive culture where strong relationships and clear communication sit at the centre of everything we do.
We are seeking a Practice Manager who brings operational strength, clear leadership, and a genuine commitment to fostering a connected, values‑aligned team.
About the role
This is a key leadership position overseeing daily operations while supporting and coordinating a multidisciplinary team.
You will work closely with the Directors to ensure smooth service delivery, strengthen systems, and cultivate a workplace built on connection, teamwork, and open communication.
You will be responsible for creating and improving procedures, solving problems proactively, managing staff, and being accountable for operational outcomes across the clinic.
Key responsibilities
- Oversee daily clinic operations and service delivery
- Support recruitment, onboarding, and staff development
- Facilitate team meetings and cross‑disciplinary communication
- Strengthen and maintain a positive, collaborative team environment
- Ensure NDIS compliance and accurate record keeping
- Create, refine, and implement procedures, policies, and workflows
- Identify issues early and apply effective problem‑solving strategies
- Provide clear leadership and supervision to administrative staff
- Maintain accountability for operational outcomes and service quality
- Respond to client enquiries professionally and with care
- Partner with Directors on team and business growth
About you
You are a people‑focused leader who values communication, collaboration, and team cohesion. You bring:
- Experience in practice management
- Strong communication and interpersonal skills
- A collaborative and supportive leadership style
- High levels of professionalism and emotional intelligence
- Excellent organisation and problem‑solving ability
- Confidence managing staff and leading operational outcomes
- Knowledge of NDIS systems and compliance (desirable)
Requirements
- Working With Children Check
- National Police Check
- First Aid (or willingness to obtain)
- NDIS Worker Check (or willingness to obtain)
- A genuinely supportive and connected team
- A workplace that values communication and collaboration
- Opportunity to grow with a values‑driven clinic
- #J-18808-Ljbffr
Practice Manager in Newcastle employer: The Willow Tree Clinic
The Willow Tree Clinic is an exceptional employer, offering a supportive and collaborative work environment in the heart of Newcastle. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a values-driven culture that prioritises connection and teamwork. Our commitment to NDIS compliance and quality service delivery ensures that you will be part of a meaningful mission, making a positive impact in the community.
