Specialist Position
Sydney, Australia
Compliance & Execution Officer
Maintain our high standards of NDIS compliance while implementing governance systems that enhance operational effectiveness.
Our Mission
At The Well Team, compliance is not just about meeting regulatory requirements—it's about ensuring quality, safety, and trust for our participants. Our WorkWellTM Model embeds compliance into every aspect of our operations, making it an enabler of exceptional care rather than a bureaucratic exercise.
Role Purpose
As our Compliance & Execution Officer within the CFO/Governance/Finance & Compliance Department, you'll be responsible for protecting the company's legal compliance, risk management, and audit readiness—ensuring the organization is stable, sustainable, and regulator-proof.
Working closely with the CFO/Governance lead and the Finance & Compliance Officer, you'll focus on implementing and maintaining compliance systems, conducting audits, managing risk, and developing governance frameworks that support both regulatory compliance and operational excellence.
In line with your department's WorkWellTM contribution, you'll lock in compliance, risk management, and quality control at every step of our model. You'll ensure all care/service delivery is matched with the right documentation and legal foundation, and drive continuous improvement based on audit findings and compliance metrics.
Key Responsibilities
- Develop, implement, and maintain comprehensive compliance systems and processes that meet NDIS and regulatory requirements
- Monitor changes to NDIS compliance requirements and other relevant regulations, updating systems and practices accordingly
- Develop and maintain compliance documentation, policies, and procedures that support operational effectiveness
- Implement compliance training and awareness programs for staff across all departments
You Will Succeed If You...
- Are Compliance‐Focused
- Navigate complex regulations with expertise and precision
- Have a Detail Orientation
- Maintain meticulous documentation and audit processes
- Think Strategically and view compliance as an enabler of operational excellence
- Drive Improvement: Turn audit findings into meaningful enhancements
- Balance Compliance & Care: Understand that compliance ultimately serves our mission of participant support
WorkWellTM Model Integration
- Performance Monitoring & Feedback: You'll audit files, monitor service KPIs, NDIS compliance, and satisfaction ratings to drive quality
- Redeployment & Issue Resolution: You'll ensure all issues, breaches, and improvement suggestions are logged and actioned appropriately
- Continuous Improvement: You'll drive updates to SOPs, processes, and protocols based on compliance findings and best practices
Job Details
- Employment Type: Full‐Time
- Start Date: Immediate
- Department: Finance & Governance
- Reports To: CFO / Governance Lead
Key Performance Areas
- Compliance system effectiveness
- Audit readiness and outcomes
- Risk management and mitigation
- Policy and procedure quality
- Continuous improvement implementation
Qualifications
- Experience in compliance, quality, or governance
- Knowledge of NDIS compliance requirements
- Audit experience or qualifications (preferred)
- Strong attention to detail and analytical skills
- Excellent documentation and communication abilities
Compliance & Execution Officer employer: The Well Team
At The Well Team, we pride ourselves on being an exceptional employer that values authenticity and ethical marketing practices. Located in the vibrant city of Sydney, our work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development within the healthcare sector. Join us to make a meaningful impact by connecting individuals with life-changing NDIS support services while enjoying a supportive environment that prioritises employee well-being and mission-driven work.
