Specialist Position
Brisbane, Australia
Community Care Engagement Specialist
Build meaningful connections between our participants and their communities. Develop resources and programs that enhance social inclusion.
Our Mission
At The Well Team, we believe that true support goes beyond home-based care to help participants build meaningful connections in their communities. Our WorkWell Model recognizes that social inclusion and community engagement are vital components of holistic NDIS support.
Role Purpose
As our Community Care Engagement Specialist within the National Care Department, you'll be an integral part of our team that owns and executes the end-to-end participant experience. Your focus will be on developing and implementing strategies for community integration and social participation for NDIS participants.
You’ll identify community resources, develop partnerships with local organizations, and design programs that facilitate meaningful community engagement. Working collaboratively with other members of the National Care team, you'll ensure that social inclusion is a key component of each participant's support plan.
In line with your department's WorkWell contribution, you'll enhance the participant experience by connecting them to social inclusion opportunities and community events as needed. You'll also provide valuable feedback on community engagement efforts to drive continuous improvement in our approach to holistic NDIS support.
Key Responsibilities
Community Resource Mapping & Partnership Development
- Research and map community resources and activities that align with participant interests, goals, and access needs
- Develop and maintain partnerships with community organizations, recreational facilities, educational institutions, and other local resources
- Negotiate accessibility accommodations and inclusive opportunities with community partners to ensure successful participant engagement
- Create and maintain a comprehensive database of community resources that can be matched to participant interests and support needs
You Will Succeed If You...
Are Community-Minded
- Understand local communities and identify inclusion opportunities
Build Strong Connections
- Create partnerships and facilitate meaningful relationships
Navigate Social Systems
- Understand barriers to participation and find creative solutions
Are Participant-Centered
- Match community opportunities to individual preferences
Champion Social Inclusion
- Believe in the power of community connections to transform lives
WorkWell Model Integration
- Service Delivery & Participant Experience: Enhance participant experience by connecting them to social inclusion and community engagement opportunities that complement their formal supports
- Intake & Needs Mapping: Contribute to participant "Blueprints" by adding community engagement plans and preferences that support holistic NDIS goals
- Performance Monitoring & Feedback: Gather critical feedback about community engagement successes and challenges to inform continuous improvement
Job Details
- Employment Type: Full-Time
- Start Date: Immediate
- Department: National Care
- Reports To: National Care Manager
Key Performance Areas
- Participant community engagement rates
- Quality and breadth of community partnerships
- Effectiveness of community resource database
- Participant satisfaction with community connections
- Quality of community engagement resources and tools
Qualifications
- Experience in community development or engagement
- Understanding of disability and inclusion principles
- Strong networking and partnership development skills
- Knowledge of NDIS and social inclusion principles
- Excellent interpersonal and communication abilities
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Community Care Engagement Specialist in Brisbane employer: The Well Team
At The Well Team, we pride ourselves on being an exceptional employer that values authenticity and ethical marketing practices. Located in the vibrant city of Sydney, our work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development within the healthcare sector. Join us to make a meaningful impact by connecting individuals with life-changing NDIS support services while enjoying a supportive environment that prioritises employee well-being and mission-driven work.
