At a Glance
- Tasks: Lead technical support for Microsoft 365 platforms and enhance collaboration tools.
- Company: Join the University of Adelaide, a vibrant workplace focused on innovation.
- Benefits: Attractive salary, superannuation, and opportunities for professional growth.
- Other info: Inclusive culture that values diversity and supports flexible working arrangements.
- Why this job: Make a real impact in transforming education through technology.
- Qualifications: 5+ years in Microsoft 365 solutions with strong technical and interpersonal skills.
The predicted salary is between 135754 - 135754 $ per year.
The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you vast scope and opportunities.
Based in IT Research Enablement and Digital Business at the City/Mawson Lakes Campus, this is a full-time, continuing position with a salary range of $121,744 - $135,754 per annum (plus 17% superannuation).
Reporting to the IT Product Manager, Collaboration and Productivity Tools, you will provide senior technical leadership across Adelaide University’s collaboration and productivity platforms, with a strong focus on Microsoft 365, including SharePoint, Teams, OneDrive, Power Platform and Microsoft Copilot.
You will:
- Design, configure and continuously improve secure, reliable and maintainable solutions that make the University’s digital workplace simpler and more effective.
- Work collaboratively with business stakeholders, architects, technical teams and vendors to translate complex requirements into practical solutions.
- Provide technical direction, contribute to solution and architecture decisions, undertake technical and design reviews, and resolve complex platform and security issues.
- Help strengthen platform governance and lifecycle management, reduce duplication, improve integration and enable responsible use of AI, Copilot, automation and citizen development.
- Build capability across the team and support the effective adoption of collaboration and productivity technologies across research, education and business operations.
This role forms part of the Staff Experience Team within the Information Technology and Corporate Function. The Collaboration and Productivity Tools team enables exceptional collaboration and productivity across Adelaide University through stable, secure and well-governed digital platforms.
To join our community and thrive in this role, you will likely have the following skills and experience:
- Minimum of five years’ hands-on experience administering, configuring, designing and supporting Microsoft 365 solutions within large and complex enterprise environments.
- Strong technical expertise across SharePoint, Microsoft Teams, OneDrive, Power Platform and Microsoft Copilot.
- Ability to translate complex business requirements into innovative, secure and maintainable Microsoft 365 solutions.
- Senior technical leadership experience within a Microsoft 365 environment.
- Experience designing, configuring, administering and continuously improving enterprise applications and services.
- Ability to build effective relationships and work collaboratively with business stakeholders, architects, technical teams and vendors.
- Strong written, verbal and interpersonal communication skills.
We are committed to fostering a culture of inclusion where diversity is celebrated and everyone feels respected and valued. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people of all ages, genders, cultural backgrounds, sexual orientations, and gender identities.
Applications are welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.
Senior Application Support Specialist in Adelaide employer: The University of Adelaide
The University of Adelaide is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Communications & Events Lead for Children's University, you will enjoy professional growth opportunities while contributing to meaningful educational initiatives across South Australia and beyond. With a commitment to employee well-being and a supportive environment, this role provides a unique chance to make a positive impact in the community.
Contact Details:
The University of Adelaide Recruitment Team
