Venue Sales & Events Manager

Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts’ premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public.

Your Impact: The Trustees operates some of New England's most distinctive private event destinations, where historic estates, scenic landscapes, and cultural assets create memorable experiences for clients and guests. As a Venue Sales and Events Manager, you will drive revenue growth, deliver exceptional client experiences, and cultivate new business opportunities across a portfolio of premier event venues. Success in this role requires consultative sales expertise, relationship-building, strong event execution, and strategic partnership development.

The Role: As the Sales & Events Manager for The Crane Estate, you will be responsible for wedding, corporate, and social event sales. You will collaborate with the exclusive catering partner, maintain the event calendar, plan and execute event details, field and respond to client inquiries, ensure all Trustees standards are being met, and provide complete, accurate, and accountable information to potential and contracted clients. You will also maintain client files, communicate with property staff, and coordinate event vendors.

Specifically, you’ll be responsible for:

• Drive Sales and Revenue Growth: Act as the main point of contact for all wedding and private event bookings at your venue, managing every step of the process including responding to initial inquiries, conducting tours, answering questions, closing on the booking for each event, and day-of coordination and management.
• Manage Event Execution: Oversee event planning, coordination, and day-of execution for assigned events. Collaborate with property staff for support of events and management of the events calendar, communicating event details clearly and accurately to all stakeholders.
• Deliver Exceptional Client Experiences: Serve as the primary client relationship manager throughout the sales and event lifecycle. Act as a trusted advisor, providing expert recommendations and guidance from inquiry through event execution.
• Contribute to Enterprise Growth: Champion a One Trustees Portfolio approach by collaborating across venues and sharing qualified leads when another venue is a better fit.
• Administration: Maintain accurate records within venue management systems. Evaluate event success and identify opportunities for continuous improvement.

What You’ll Need:

• Demonstrated history of meeting or exceeding revenue and sales goals.
• Proven ability to generate new business and build a strong sales pipeline.
• Strong consultative selling, negotiation, and closing skills, with hospitality and service-oriented mindset.
• 5 to 9 years of sales and management in hospitality, preferably in cultural institutions.
• Excellent organizational and event management skills; ability to initiate, plan, prioritize and oversee multiple events successfully.

Eligibility Criteria: Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. A satisfactory criminal background (CORI) check. Must be able to stand, walk, reach and bend for more than 50% of working hours. Must be able to lift upwards of 40 pounds.

Your Benefits: Sick time: 15 days per year. Vacation time: 20 days per year. Holidays: 12 observed holidays, 3 floating. Health Insurance: You are eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS). Short-Term and Long-Term Disability Insurance. Life Insurance. 401k with 5% match after 1 year of employment.

Equal Opportunity and Diversity: The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants.