At a Glance
- Tasks: Manage client accounts, aligning services with their e-commerce goals and KPIs.
- Company: Dynamic digital agency focused on innovative advertising solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on creativity and collaboration.
- Why this job: Be the key contact for clients and drive impactful digital campaigns.
- Qualifications: 3+ years in account management and strong digital advertising experience.
The predicted salary is between 64350 - 78650 $ per year.
- Own the account-level plan and roadmap, aligning the agency's services to each client's objectives, e-commerce goals and KPIs
- Act as the agency point of contact for clients, building trust through proactive communication and value-driven insights
- Translate client requests and commercial goals into clear, actionable briefs for specialist teams
- Guide, brief and pressure-test plans across agency disciplines
- Oversee end-to-end delivery across accounts, coordinating specialist teams so work is briefed, on time and to scope
- Take ownership of account revenue and retention targets, working with discipline leads on recommendations to grow accounts
- Prepare and present regular weekly and monthly reports summarising progress, insights and takeaways
- Proactively identify barriers to growth, including website UX, checkout flow, offer competitiveness and creative fatigue
- Track account budgets and progress against agreed KPIs and commercial goals
- Collaborate with creative, strategy and specialist teams to ensure outputs meet the brief and client objectives
Requirements
- 3+ years in account management and performance marketing, digital advertising, or a similar role within a digital agency
- Strong track record of managing successful digital advertising campaigns across Google Ads, Meta Ads, Tik Tok Ads, and Pinterest Ads
- Strong analytical skills to extract insights and optimise campaign performance
- Excellent communication, presentation, and client management skills, with experience engaging senior stakeholders
- Critical and creative thinking with problem-solving skills
- Comfortable juggling multiple accounts in a fast-paced environment
- Strong understanding of the e-commerce landscape and performance strategies
- Alignment with core company values
- Relevant certifications (Google Ads, Meta Blueprint) are a plus but not essential
- Core Competencies
Demonstrates expertise in account management and performance marketing, with a strong focus on digital advertising strategies and e-commerce objectives.
Capable of delivering actionable insights and managing multiple accounts while ensuring alignment with client goals and KPIs.
- Highest-signal resume keywords
- Account Management
- Digital Advertising Campaigns
- Analytical Skills
- Client Management
- E-Commerce Strategies
- ATS Optimization Keywords
- Hard Skills
- Google Ads
- Meta Ads
- Tik Tok Ads
- Pinterest Ads
- Campaign Performance Optimization
- Budget Tracking
- KPI Management
- Actionable Briefs
- Proactive Communication
- Performance Marketing
- Soft Skills
- Excellent Communication
- Presentation Skills
- Critical Thinking
- Creative Problem-Solving
- Time Management
Certifications & Qualifications
- Google Ads
- Meta Blueprint
- Industry Keywords
- E-Commerce
- Digital Agency
- Account Revenue
- Client Objectives
- Stakeholder Engagement
- #J-18808-Ljbffr
Account Manager in Sydney employer: The Thoughtful Agency
The Thoughtful Agency is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about fashion and e-commerce. Located in the vibrant NSW region, employees benefit from a supportive environment that encourages professional growth and offers unique opportunities to work closely with founder-led brands. With a focus on meaningful relationships and impactful results, this role promises a rewarding career path for driven individuals.
