Store Manager – Midland & Success in City of Cockburn

WA Pool Warehouse is Western Australia's largest independent pool retailer, and we're entering one of the most exciting periods in our history. With new ownership, significant investment, and ambitious growth plans, we're building a business focused on delivering exceptional customer experiences, supporting our local communities, and creating opportunities for our people to grow and succeed.

We're looking for two exceptional Store Managers to lead our successful Midland and Success stores. Under new ownership and with exciting growth plans ahead, we're searching for passionate leaders who enjoy helping customers, developing great teams, and sharing their knowledge to make a real difference every day.

As Store Manager, you'll lead the day-to-day operations of one of our established and successful retail stores, creating an environment where customers receive trusted advice, outstanding service, and practical solutions for all their pool and spa needs. This is a hands-on leadership role where you'll work alongside your team, build genuine relationships with customers, coach and develop your people, and take ownership of your store's performance.

Key Responsibilities

• Lead, coach and develop your team to deliver exceptional customer experiences.
• Create a positive, high-performing culture built on teamwork, accountability and continuous improvement.
• Build long-term customer relationships and become a trusted local pool expert.
• Provide practical pool care advice, including water testing and product recommendations.
• Drive sales, profitability and overall store performance through outstanding customer service.
• Maintain high standards of merchandising, presentation, inventory management and store operations.
• Support and promote our mobile pool servicing and equipment installation services.
• Work closely with our service technicians to ensure a seamless customer experience.
• Recruit, train and develop team members to achieve their full potential.
• Ensure a safe, organised and well-presented store environment.

About You

You'll enjoy working with people and genuinely care about helping customers find the right solutions. You're an approachable leader who leads by example, enjoys developing others and takes pride in running a successful business.

You’ll also bring:

• Previous retail leadership, Store Manager or Assistant Store Manager experience.
• Outstanding customer service and relationship-building skills.
• Strong leadership, coaching and communication abilities.
• A hands-on, positive and solutions-focused attitude.
• Excellent organisational and time management skills.
• Strong commercial awareness and the ability to drive sales and team performance.
• A willingness to learn, grow and build your career within the pool industry.

Highly Regarded

• Experience within the pool and spa industry.
• Pool servicing or maintenance experience.
• Water testing or pool chemistry knowledge.
• Technical knowledge of pool equipment and systems.
• Experience in retail, trade, hardware, home improvement, landscaping or outdoor living industries.

Why Join WA Pool Warehouse?

• Join Western Australia's largest independent pool retailer.
• Lead one of our successful and well-established retail locations.
• Be part of an exciting new chapter under new ownership.
• Work with experienced teams and loyal, repeat customers.
• Genuine opportunities for career progression as our business continues to grow.
• Competitive salary package with performance incentives.
• Ongoing training, development and support.
• Join a supportive leadership team that values people, teamwork and operational excellence.
• Enjoy a rewarding career in an industry where every day is different.

At WA Pool Warehouse, we're passionate about helping families enjoy healthier, safer and more enjoyable pools. We pride ourselves on delivering honest advice, quality products, expert knowledge and outstanding customer service. As Store Manager, you'll have the opportunity to build lasting customer relationships and make a genuine difference within your local community every day.