The Role & Responsibilities
As Store Manager, you will play a key role in the success of this bespoke store by leading a high-performing, positive, and customer-focused team. Reporting to the Brand Manager, you will be a hands-on leader with a strong business mindset, committed to driving sales, operational excellence, and team development.
- Lead by example, being hands on, consistently motivating the team to achieve sales targets
- Manage team performance, providing coaching and addressing any issues proactively
- Develop team capabilities through ongoing training and support
- Ensure compliance with all company and brand policies and procedures
- Manage staff rosters and oversee Time & Attendance
- Complete and distribute daily reports to relevant stakeholders
- Receive and reconcile inventory, reporting discrepancies
- Conduct regular quality checks on stock and ensure accurate stock handling procedures
- Support recruitment efforts and interviews
- Deliver comprehensive inductions and follow-up training for all new hires
- Ensure customer service standards are consistently met and enhanced
- Resolve elevated customer complaints with professionalism and care
Store Manager | Swatch Bondi in Sydney employer: The SWATCH Group
At Longines, we pride ourselves on being an exceptional employer that values excellence and innovation in customer experience. Our collaborative work culture fosters creativity and growth, providing employees with ample opportunities for professional development while working in a prestigious environment that reflects our brand's elegance and heritage. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages engagement and celebrates achievements, making Longines a truly rewarding place to build your career.
