The SWATCH Group in Melbourne is seeking a dedicated Customer Service Associate to support clients in our boutique's after-sales service operations. You will diagnose issues, propose corrective interventions, and assist the sales team to deliver an exceptional customer experience.
Key responsibilities include interacting with clients to identify service and warranty needs, performing quick repairs in line with Omega standards, and maintaining accurate client records while contributing to sales
After-Sales Timepiece Specialist (Client Service & Sales) in Melbourne employer: The SWATCH Group
At Longines, we pride ourselves on being an exceptional employer that values excellence and innovation in customer experience. Our collaborative work culture fosters creativity and growth, providing employees with ample opportunities for professional development while working in a prestigious environment that reflects our brand's elegance and heritage. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages engagement and celebrates achievements, making Longines a truly rewarding place to build your career.