About the Role
Reporting to the Team Leader, Diagnostics & QC, you will:
- Diagnose and assess mechanical and quartz watches
- Perform battery replacements, water resistance tests and minor repairs
- Identify service requirements and evaluate watch condition
- Conduct quality control checks to meet brand standards
- Record diagnostics, repairs and workflow updates in SAP
- Provide technical support to customer service teams
- Assist customers with while-you-wait services
- Maintain workshop tools, equipment and housekeeping standards
- Support continuous improvement and workshop excellence initiatives
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Diagnostics & Quick Services Technician in Melbourne employer: The Swatch Group Australia Pty Ltd
Swatch is an exceptional employer that offers a vibrant work culture and the chance to be part of a globally recognised brand in the watchmaking industry. As an Inventory & Customer Care Coordinator, you'll enjoy a collaborative environment with opportunities for professional growth while delivering outstanding customer experiences across Australia and New Zealand. With a focus on creativity and innovation, Swatch provides a dynamic workplace where your contributions are valued and celebrated.
Contact Details:
The Swatch Group Australia Pty Ltd Recruitment Team
