The Star Gold Coast is seeking a Hotel Guest Service Agent to greet guests and deliver exceptional service from check-in to check-out. You will handle inquiries, resolve issues promptly, and ensure every guest feels welcomed and valued throughout their stay.
Applicants should demonstrate outstanding communication, an ability to work calmly under pressure, and strong problem-solving skills. Experience with guest-management systems (Opera preferred) and flexibility for weekend shifts is desirable.
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Guest Experience Agent | Front Desk & Service employer: The Star Gold Coast
At The Star Brisbane, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As a Risk & Compliance Manager, you'll enjoy a supportive environment with flexible working options, professional growth opportunities, and unique benefits like free meals and discounts at our premium venues. Join us in redefining the guest experience while fostering a strong risk-aware culture in one of Australia's most dynamic entertainment destinations.
