At a Glance
- Tasks: Detect and prevent fraud while investigating suspicious activities to protect customers.
- Company: Join The Star Entertainment Group, a leader in hospitality and entertainment.
- Benefits: Enjoy complimentary meals, discounts, and mental health support.
- Other info: Diverse and inclusive workplace with flexible working options.
- Why this job: Make a real impact by safeguarding customers from fraud and scams.
- Qualifications: Experience in fraud detection, investigations, or financial crime is essential.
The predicted salary is between 59400 - 72600 $ per year.
Reporting to the Fraud Manager, the Fraud Analyst supports fraud detection, scam prevention, and investigation activities by reviewing alerts, referrals, customer-reported incidents, and intelligence sources. The role is responsible for identifying, escalating, and helping mitigate fraud and scam risks to safeguard customers and the business.
A few of your responsibilities:
- Review customer-reported fraud and scam activity
- Assess fraud, scam, and suspicious activity referrals
- Manage and triage Fraud Inbox referrals
- Gather and assess information from customers, systems, and stakeholders
- Investigate suspected fraud and scam activity
- Perform link analysis across customers, identities, devices, IP addresses, payment methods, email addresses, phone numbers, and other identifiers
- Investigate fraud risks and control weaknesses
- Assess fraud indicators, control effectiveness, and customer impact
What we will be looking for:
- Experience within financial crime, fraud, compliance, investigations, banking operations, gaming operations or risk management environments
- Experience in fraud investigations, fraud operations, scam prevention, financial crime, AML/CTF or banking operations
- Experience analysing customer, payment, device and transactional data
- Understanding of relevant fraud and scam typologies, including account takeover, identity theft, payment fraud, money mule activity, account compromise and insider threats
- Strong analytical and critical thinking skills
- Strong investigative and problem-solving capability
About you:
With experience in fraud, financial crime, investigations, compliance, banking, gaming operations, or risk management, you are confident analysing customer, payment, device, and transactional data to detect emerging threats and uncover complex fraud patterns. You have a solid understanding of common fraud and scam typologies, including account takeover, identity theft, payment fraud, and account compromise. A proactive problem-solver, you thrive on following leads, connecting information, and delivering practical outcomes. You are detail-oriented, highly organised, and able to engage effectively with stakeholders while maintaining a strong focus on customer protection and risk mitigation.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Discounted parking + other transport options
- Up to 30% discounts across award winning restaurants and accommodation
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture:
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
Fraud Analyst in Sydney employer: The Star Entertainment Group
The Star Sydney is an exceptional employer that fosters a vibrant and inclusive work culture, where culinary creativity thrives. As a Sous Chef, you will benefit from ongoing professional development opportunities, working alongside a talented team in a dynamic environment that values excellence and innovation. Located in the heart of Sydney, The Star offers unique advantages such as access to world-class facilities and a commitment to delivering unforgettable dining experiences.
Contact Details:
The Star Entertainment Group Recruitment Team
