At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests at our buffet.
- Company: Join The Star Sydney, a premier entertainment hub with a vibrant atmosphere.
- Benefits: Enjoy complimentary meals, competitive pay, discounts, and career development opportunities.
- Other info: Diverse and inclusive workplace with flexible working options.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in fast-paced dining and a passion for outstanding customer service.
The predicted salary is between 22 - 24 $ per hour.
For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As a Food & Beverage Attendant in one of our casual dining restaurants, you will be responsible for providing exceptional customer service to all guests, ensuring that the first and last impression is memorable. Harvest Buffet – A feast for all senses. More than 100 different items on offer at our famous in-house buffet! This is a fantastic opportunity where you will build memorable connections with our guests by providing a world-class experience to our local, interstate and international guests.
A few of your responsibilities:
- Take orders accurately and efficiently, and deliver food and beverages in a timely manner
- Maintain an in-depth knowledge of the venue’s menu and current promotions including ingredients and preparation methods
- Anticipate guests' needs to understand their preferences to provide personalised service and recommendations
- Communicate additional meal requirements, allergies and dietary needs to the kitchen
- Collaborate with your team to provide efficient and seamless service
- Assist with opening and closing duties as required, including setting up and breaking down of the dining area
What we are looking for:
- Experience working in a fast-paced restaurant with sound knowledge around food and beverage
- Passion for delivering outstanding service and a drive to provide a memorable experience
- Exceptional customer service and interpersonal skills
- Flexible availability to meet venue operating hours
- Current NSW RSA card (or interim certificate)
About you: As an expert in Food & Beverage, you understand the essence of delivering a world-class service. With exceptional communication skills and drive to build a meaningful rapport with our guests, you’re poised to excel in this role. Your role will be pivotal in shaping the success of our restaurants at The Star. Join us in making a difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Competitive hourly rate, plus penalty rates for weekends and public holidays
- Discounted parking + other transport options
- Up to 30% discounts across award-winning restaurants and accommodation
- Career development, training, and courses via The Star Academy – limitless career opportunities
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture at The Star is committed to creating a diverse, equitable and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. It’s your time to SHINE!
Food & Beverage Server in Sydney employer: The Star Entertainment Group
The Star Sydney is an exceptional employer that fosters a vibrant and inclusive work culture, where culinary creativity thrives. As a Sous Chef, you will benefit from ongoing professional development opportunities, working alongside a talented team in a dynamic environment that values excellence and innovation. Located in the heart of Sydney, The Star offers unique advantages such as access to world-class facilities and a commitment to delivering unforgettable dining experiences.
Contact Details:
The Star Entertainment Group Recruitment Team
