At a Glance
- Tasks: Learn to deal exciting table games like Blackjack and Poker while providing top-notch customer service.
- Company: Join The Star Entertainment Group, a leader in hospitality and entertainment.
- Benefits: Enjoy competitive pay, free meals, discounts, and career development opportunities.
- Other info: Flexible hours, inclusive culture, and a chance to shine in a dynamic team.
- Why this job: Kickstart your career in a fun environment and connect with guests from around the world.
- Qualifications: Great communication skills, maths proficiency, and a passion for customer service.
The predicted salary is between 22 - 24 $ per hour.
Join to apply for the Trainee Games Dealers role at The Star Entertainment Group. Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.
As a Trainee Games Dealer, you will be provided with paid training to learn this new skill and once completed, you will have extensive game knowledge in either Blackjack, Baccarat, Roulette or Poker as well as various minor games and chip work abilities that are world renowned. This is a fantastic opportunity where you will build memorable connections with our local, interstate and international guests. Interviews are set to be held late November 2025 with successful applicants commencing on the 13th of January 2026. (Availability for full-time training, Monday to Friday, for 5 weeks is essential)
A few of your responsibilities:
- Deal table games with proficiency and accuracy
- Maintain a high level of confidentiality and game awareness to protect the integrity of the game and the players
- Promptly report any potential breaches of game security
- Ensure that the assigned games are fully always equipped and functional
- Maintain thorough knowledge of gaming rewards program and other property promotions
What we are looking for:
- Outstanding customer service and communication skills
- Proficiency in maths, ability to tackle mathematic problems without a calculator
- Attention to detail & high level of concentration
- Flexible availability to work across a 24 hour/7 day roster that will include nights, weekends and public holidays following training
- Eligible to obtain a Casino Employee license (which includes thorough background checks)
About you:
As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you're poised to excel in this role. Your role will be pivotal in shaping the success of our Gaming department at The Star. Join us in making a difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Competitive Hourly rate, plus penalty rates for weekends and public holidays
- Discounted parking available
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy - limitless career opportunities
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+. Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture: At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. It's your time to SHINE!
Trainee Games Dealers in Gold Coast employer: The Star Entertainment Group
The Star Sydney is an exceptional employer that fosters a vibrant and inclusive work culture, where culinary creativity thrives. As a Sous Chef, you will benefit from ongoing professional development opportunities, working alongside a talented team in a dynamic environment that values excellence and innovation. Located in the heart of Sydney, The Star offers unique advantages such as access to world-class facilities and a commitment to delivering unforgettable dining experiences.
Contact Details:
The Star Entertainment Group Recruitment Team
