At a Glance
- Tasks: Manage guest reservations and enquiries for hotel, dining, spa, and events.
- Company: The Star Sydney, a premier resort with a focus on guest experience.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Fast-paced role with a chance to work in a luxury setting.
- Why this job: Join a vibrant team and enhance guest experiences in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 50715 - 61985 $ per year.
The Star Sydney is seeking a Guest Experience Agent to manage guest reservations and enquiries across hotel, dining, spa and events.
You will handle inbound and outbound communications, ensuring a smooth booking experience and contributing to reservation conversions and revenue.
You will work in a fast-paced environment with strong communication, active listening and problem-solving skills, while promoting the resort’s offerings and facilities.
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Guest Experience Specialist in Sydney employer: The Star Ent Group
The Star Entertainment Group (TSEG) is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee well-being. With comprehensive benefits such as complimentary meals, discounts at award-winning venues, and robust career development opportunities, TSEG fosters a supportive environment where team members can thrive. Located in the heart of NSW and QLD, employees have the chance to work alongside elite professionals in a dynamic setting that champions fun and integrity.
