At a Glance
- Tasks: Manage daily operations of SIL homes and Drop-In Services, ensuring participant support and safety.
- Company: Join a leading organisation dedicated to empowering individuals with disabilities.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and impact in the community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Diploma in Disability or equivalent, with experience in SIL/NDIS services.
The predicted salary is between 62100 - 75900 $ per year.
Oversee the day-to-day operations and service delivery of Supported Independent Living (SIL) homes and Drop-In Services. Responsible for ensuring participant supports are delivered safely, effectively, and in compliance with NDIS Practice Standards. Accountable for participant outcomes, workforce management, Roster of Care (ROC), operational consistency, on-call support, and financial sustainability.
Key responsibilities
- Ensure participant goals, rights, and safety are prioritised
- Oversee NDIS care plans, incident reports, and documentation
- Act as main contact for families and allied health
- Ensure consistent person-centered support
- Maintain operational consistency and WHS compliance
- Oversee staffing, rosters, and workflow efficiency
- Ensure timely escalation of risks and incidents
- Manage NDIS reporting including restrictive practices
- Implement corrective actions
- Maintain structured handover systems and ensure communication across teams
About you
- Diploma in Disability or equivalent
- Experience in SIL/NDIS services
- NDIS Worker Screening Check
- WWCC
- Driver License
- Leadership and workforce management capability
- Risk and compliance management expertise
- Financial and operational oversight skills
- Communication and stakeholder engagement ability
Home & Living Service Delivery Manager in Hawkesbury employer: The SIL Company
As a Home & Living Service Delivery Manager, you will thrive in a supportive and inclusive work environment that prioritises participant outcomes and employee growth. Our commitment to professional development, coupled with a strong focus on teamwork and communication, ensures that you will have the resources and support needed to excel in your role. Located in a vibrant community, we offer unique opportunities to make a meaningful impact while enjoying a fulfilling career in the disability services sector.