Located in the heart of Melbourne’s CBD, Palermo is a vibrant Argentinian restaurant built around the traditions of cooking over fire. Centred around our open parrilla grill, our menu celebrates premium Australian produce, bold Argentinian flavours and the theatre of flame, all delivered in a lively, fast-paced dining environment.
Who We Are
By joining Palermo, you become part of The San Telmo Group – one of Melbourne’s established independent hospitality groups. Founded in 2011, the Group operates six unique venues across Melbourne and Brisbane: San Telmo, Palermo, Asado, Pastuso, Robata and San Telmo Brisbane.
We believe exceptional hospitality starts with exceptional people. That’s why we invest heavily in training, development and internal promotion, creating genuine opportunities for our team to build long-term careers in hospitality. One of our current Directors started with us as a Kitchen Hand – that is the kind of growth we create!
Position Available
Monday–Friday: $33.85 per hour
Saturday: $40.62 per hour
Sunday: $40.62 per hour
Public Holidays: $67.70 per hour
We’re looking for someone available to work 30+ hours per week, including evenings, weekends and public holidayswhere needed
What we can offer you
Generous tips on top of your hourly rate and access to monthly incentives
Convenient CBD location close to Melbourne Central station
Consistent hours in a busy, well-established venue
40% staff discounts across all San Telmo Group venues
Delicious staff meals on the house, enjoyed side-by-side with a wonderful team
Structured training and ongoing development
Regular appraisals and development plan reviews, so you’ll always know how you’re tracking and you can give us feedback on how we're doing!
Genuine opportunities for career progression and internal promotion
Opportunities to deepen your knowledge of Argentinian cuisine, premium Australian produce and wine
Be part of an established hospitality group with six unique venues across Melbourne and Brisbane
Your Day-to-Day Will Include
Managing your own section and delivering polished, attentive and knowledgeable service in a fast-paced environment
Guiding guests through Palermo’s food and wine offering, confidently making recommendations and identifying opportunities to upsell
Working across floor and bar operations as required, using POS, EFTPOS and reservation systems while working closely with the wider team
What We’re Looking For
At least 18 months’ hospitality or customer service experience, ideally within a premium restaurant, Italian, Argentinian or steakhouse-style environment
Strong floor service skills, including three-plate carry, with previous bar experience, wine knowledge and demonstrated sales or upselling ability highly regarded
A valid RSA, Year 12 or equivalent, and availability to work 30+ hours per week, including evenings, weekends and public holidays
Who You Are
Warm, engaging and confident with guests from a wide range of cultural backgrounds
Comfortable working in a fast-paced environment while maintaining high service standards
Professional in your presentation and committed to maintaining uniform and grooming standards
Ambitious about developing your skills and progressing within hospitality
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Upscale Section Waiter — Fast-Paced Service & Growth in Melbourne employer: The San Telmo Group
The San Telmo Group is an exceptional employer that prioritises the growth and development of its team members, offering structured leadership training and genuine opportunities for career progression within its vibrant hospitality environment. With a focus on exceptional food and genuine hospitality, employees enjoy a supportive work culture, competitive salary, generous tips, and a range of benefits including staff discounts and delicious meals shared with a passionate team. Located in Melbourne and Brisbane, this independent hospitality group fosters a sense of community and belonging, making it an ideal place for those looking to build a rewarding career in the industry.
