At a Glance
- Tasks: Support individuals experiencing homelessness through crisis intervention and case management.
- Company: Join The Salvation Army, one of Australia's largest and most-loved charities.
- Benefits: Enjoy salary packaging, flexible work arrangements, and ongoing training opportunities.
- Other info: Be part of a diverse team committed to social impact and community support.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Tertiary qualifications in Community Services or related field preferred.
The predicted salary is between 59760 - 73040 $ per year.
Number of Positions Available: 1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Case Manager | Supported Accommodation Caboolture
Full Time | Maximum Term 6 Months
SCHADS Crisis Accommodation Level 2
Make a Real Difference in the Lives of People Experiencing Homelessness
Are you passionate about supporting individuals and families to overcome barriers and achieve housing stability? The Salvation Army is seeking a dedicated Case Manager to join our Supported Accommodation team in Caboolture. This rewarding role will see you providing crisis intervention, assessments, case management and practical support to people experiencing or at risk of homelessness. This role will also be required to work on a roster basis at the Peninsula Support Hub.
Working within a trauma-informed, strengths-based and person-centred framework, you'll empower clients to build resilience, improve social inclusion, secure stable housing and achieve positive long-term outcomes.
About the Role
As a Case Manager, you will provide both phone-based and face-to-face support within a community and residential setting. You'll work collaboratively with clients, internal teams and external stakeholders to deliver high-quality services that make a genuine impact.
Key Responsibilities
- Conduct client assessments, intake and triage, identifying needs, risks and vulnerabilities
- Respond to phone, email and walk-in enquiries with timely and effective support
- Develop and implement individualised case plans with clients
- Provide ongoing case management and advocacy support
- Assist clients to access housing, support services and community resources
- Complete referrals, safety planning and service coordination activities
- Maintain accurate client records and case notes
- Participate in case reviews, supervision and local networking opportunities
- Work collaboratively within a multidisciplinary team to achieve positive client outcomes
- Contribute to continuous service improvement initiatives
About You
To be successful in this role, you will bring:
- Tertiary qualifications in Community Services, Social Work or a related field (degree qualifications highly regarded)
- Demonstrated experience in case management, client assessment and support planning
- Strong understanding of trauma-informed and person-centred practice
- Exceptional communication and relationship-building skills
- The ability to manage competing priorities in a fast-paced environment
- High emotional intelligence and professional resilience
- A genuine commitment to empowering vulnerable individuals and families
Essential Requirements
- Current Queensland Working With Children Check (Blue Card) or ability to obtain
- Current Australian Driver's Licence
- Experience working in homelessness, housing, community services or a related human services sector
Join us and be a part of transforming lives through compassion, support and practical solutions.
What we offer
The Salvos offer eligible employees a well-balanced package of meaningful benefits including:
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
- Flexible working arrangements.
- Access to EAP and health & wellness initiatives incl Fitness Passport.
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days).
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable/social impacts.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference.
When you work with the Salvos, you help make a real difference to the community and the lives of others.
Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provides opportunities for all people to achieve their highest potential.
Check out our career page to find out more about our recruitment process and what it's like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil our mission to support those in need.
Case Manager in Caboolture employer: The Salvation Army
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