At a Glance
- Tasks: Champion client feedback and manage complaints to enhance service quality.
- Company: Join The Salvation Army, a respected organisation making a difference.
- Benefits: Enjoy hybrid work options and a supportive team environment.
- Other info: Opportunity for personal growth and meaningful contributions.
- Why this job: Make a real impact on client experiences and service improvement.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 58500 - 71500 $ per year.
The Salvation Army Australia is seeking a dedicated Feedback and Complaints Officer to join our team in Blackburn, VIC.
This full-time, permanent position offers hybrid working arrangements and the chance to influence feedback management across our services.
You will support TSA personnel, manage records, identify safeguarding concerns, and help develop policies and training resources to improve client experiences.
A National Criminal History Check and Working with Children Check are required.
Feedback & Complaints Champion (Hybrid) in Whitehorse employer: The Salvation Army Australia
The Salvation Army is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on the lives of individuals facing mental health challenges. With flexible working arrangements, comprehensive training, and opportunities for professional growth, including mentorship from experienced supervisors, you'll thrive in a culture that values integrity, compassion, and collaboration. Located in the Hunter region, this role not only provides competitive remuneration and salary packaging benefits but also fosters a strong sense of community and belonging among its dedicated team of professionals.
Contact Details:
The Salvation Army Australia Recruitment Team
