About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
AOD Intake Worker
Southport, QLD SCHADS Level 4 + Salary Packaging Full-Time
Monday to Friday, 7:54am to 4:00pm onsite
Are you passionate about supporting people on their recovery journey? Do you thrive in a role where no two days are the same and where your work creates lasting change?
Join The Salvation Army's Gold Coast Recovery Services, a well-established residential recovery service supporting individuals impacted by alcohol and other drug use, gambling, mental health challenges, and complex life circumstances.
As a Intake Worker, you will provide effective service delivery including case management, assessment, referral, education (including group work) and support in accordance with TSA guidelines, ensuring a comprehensive participant led recovery-based service is provided.
What You Will Be Doing
- Conduct assessments, referrals, and participant support planning
- Facilitate educational and therapeutic group programs
- Support participants through their recovery journey in a safe and inclusive environment
- Build strong partnerships with internal and external support services
- Contribute to a culture of continuous improvement and high-quality service delivery
About You
We are looking for someone who brings empathy, professionalism, and a genuine commitment to participant wellbeing.
You'll Have
- A Diploma qualification (minimum) in Community Services, AOD, Mental Health, Social Services or a related discipline
- Experience working with people impacted by alcohol and other drug use, gambling and/or mental health challenges
- Knowledge of community services, health, AOD or recovery-based service delivery
- Experience working with Aboriginal and Torres Strait Islander peoples
- Experience supporting people from diverse cultural, religious and linguistic backgrounds
- Strong relationship-building and stakeholder engagement skills
- A current Australian Driver's Licence
Ready to Make an Impact?
If you're an experienced and compassionate professional looking for a rewarding opportunity to support people in achieving lasting recovery, we'd love to hear from you.
What We Offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
- Flexible working arrangements.
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
About Us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
AOD Intake Worker in Gold Coast employer: The Salvation Army Australia
The Salvation Army is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on the lives of individuals facing mental health challenges. With flexible working arrangements, comprehensive training, and opportunities for professional growth, including mentorship from experienced supervisors, you'll thrive in a culture that values integrity, compassion, and collaboration. Located in the Hunter region, this role not only provides competitive remuneration and salary packaging benefits but also fosters a strong sense of community and belonging among its dedicated team of professionals.
Contact Details:
The Salvation Army Australia Recruitment Team
