Case Worker

Case Worker

Full-Time 56700 - 69300 $ / year (est.) On-site
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At a Glance

  • Tasks: Support individuals on their recovery journey through case management and group facilitation.
  • Company: Join The Salvation Army, one of Australia's largest and most-loved charities.
  • Benefits: Salary packaging, flexible work arrangements, and ongoing training opportunities.
  • Other info: Inclusive workplace that values diversity and offers meaningful social impact.
  • Why this job: Make a real difference in people's lives while building a rewarding career.
  • Qualifications: Diploma in Community Services or related field; experience with diverse communities.

The predicted salary is between 56700 - 69300 $ per year.

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here β€” providing support, safety, community, and opportunity.

Are you passionate about supporting people on their recovery journey? Do you thrive in a role where no two days are the same and where your work creates lasting change? Join The Salvation Army's Fairhaven Recovery Centre, a well-established residential recovery service supporting individuals impacted by alcohol and other drug use, gambling, mental health challenges, and complex life circumstances. As a Case Worker, you'll play a vital role in empowering participants to achieve their recovery goals through person-centred case management, group facilitation, education, and support.

"At Fairhaven, recovery is more than overcoming challenges. It's about rebuilding confidence, restoring hope, and creating pathways to a brighter future."

What You'll Be Doing

  • Deliver case management and recovery-focused interventions
  • Conduct assessments, referrals, and participant support planning
  • Facilitate educational and therapeutic group programs
  • Support participants through their recovery journey in a safe and inclusive environment
  • Build strong partnerships with internal and external support services
  • Contribute to a culture of continuous improvement and high-quality service delivery

About You

We're looking for someone who brings empathy, professionalism, and a genuine commitment to participant wellbeing.

You'll Have

  • A Diploma qualification (minimum) in Community Services, AOD, Mental Health, Social Services or a related discipline
  • Experience working with people impacted by alcohol and other drug use, gambling and/or mental health challenges
  • Knowledge of community services, health, AOD or recovery-based service delivery
  • Experience working with Aboriginal and Torres Strait Islander peoples
  • Experience supporting people from diverse cultural, religious and linguistic backgrounds
  • Strong relationship-building and stakeholder engagement skills
  • A current Australian Driver's Licence

What We Offer

  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
  • Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
  • Flexible working arrangements.
  • Access to EAP and health & wellness initiatives incl Fitness Passport
  • Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
  • Ongoing training and development opportunities that enhance on the job skills and proficiency.
  • Rewarding and fulfilling purpose driven careers that have positive and sustainable/social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Case Worker employer: The Salvation Army Australia

The Salvation Army is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on the lives of individuals facing mental health challenges. With flexible working arrangements, comprehensive training, and opportunities for professional growth, including mentorship from experienced supervisors, you'll thrive in a culture that values integrity, compassion, and collaboration. Located in the Hunter region, this role not only provides competitive remuneration and salary packaging benefits but also fosters a strong sense of community and belonging among its dedicated team of professionals.

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Contact Details:

The Salvation Army Australia Recruitment Team

We think you need these skills to ace Case Worker

Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Organizational Skills
Flexibility
Time Management