Case Manager

Case Manager

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support women and children affected by domestic violence, helping them rebuild their lives.
  • Company: Join The Salvation Army, a leading charity dedicated to making a difference.
  • Benefits: Enjoy competitive salary, remote area housing benefits, and generous leave options.
  • Other info: Inclusive workplace that values diversity and encourages applications from all backgrounds.
  • Why this job: Make a real impact in the lives of those in need while working in a supportive team.
  • Qualifications: Relevant qualifications in social work or psychology and experience in case management.

The predicted salary is between 49500 - 60500 $ per year.

Exciting news! We have secured additional government funding to create THREE new Case Manager positions!

Join our passionate team and help make a meaningful difference in the lives of women and children affected by domestic and family violence.

Why this role matters

Every woman deserves to feel safe, supported and empowered to rebuild her life.

At The Salvation Army’s Family Violence Stream, we provide compassionate, practical and accessible support to women and children escaping domestic and family violence.

You will walk alongside women during some of their most challenging moments, helping them rebuild confidence, strengthen their safety and work towards a brighter future.

About the role

We are excited to be recruiting three passionate and dedicated full-time

Case Managers to join our Far West Family Violence Service.

You will provide compassionate, client-led support to women and children impacted by domestic and family violence.

You’ll empower clients to develop personalised case plans, access essential services, enhance their safety and work towards stable accommodation, recovery and independence.

This rewarding and varied role also involves conducting risk assessments, advocating for clients, building strong partnerships with community services and supporting the day-to-day operations of our refuges.

Salary and employment conditions in accordance with the SCHADS Award, Level 5, plus applicable superannuation and other entitlements.

At The Salvation Army, we consider gender a genuine occupational qualification for this position under Section 27 (2) (f) of the Equal Opportunity Act 1984, and so we ask that only Female applicants apply.

  • How you will make an impact
  • Provide welcoming, responsive support to women and children accessing refuge and outreach services.
  • Build trusting relationships and deliver culturally safe support, including to Aboriginal and Torres Strait Islander clients, respecting connections to community, Country and culture.
  • Assess client needs and risks, develop and review client-led case plans, and provide trauma-informed case management and advocacy.
  • Connect clients with essential services and community supports to promote safety, recovery and stable accommodation.
  • Maintain accurate client records, identify risks and service gaps, and work collaboratively with partner agencies.
  • Contribute to refuge operations, team meetings, community engagement, supervision and training.
  • Participate in a rostered after-hours on-call service, including the ability to return to site within 30 minutes when required.
  • What you will bring
  • Relevant qualifications in social work, psychology or a related field.
  • Demonstrated experience in family violence, risk assessment, case management and recovery support.
  • Knowledge of DFV advocacy, referral pathways and working with clients with complex needs, including mental health and alcohol and other drug challenges.
  • Strong communication, advocacy and relationship-building skills, with a commitment to culturally safe, client-centred practice.
  • Current driver’s licence, Employee Working with Children Check and National Police Check.
  • Commitment to completing mandatory training, including Code of Conduct, WHS, and Bullying and Harassment.

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

  • Remote Area Housing Benefit to employees who live and work in the area (up to $31,800 tax free)
  • Employee Assistance Program - Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.

We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find new ways and places where we can make a difference.

From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check.

Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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Case Manager employer: The Salvation Army Australia

The Salvation Army is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on the lives of individuals facing mental health challenges. With flexible working arrangements, comprehensive training, and opportunities for professional growth, including mentorship from experienced supervisors, you'll thrive in a culture that values integrity, compassion, and collaboration. Located in the Hunter region, this role not only provides competitive remuneration and salary packaging benefits but also fosters a strong sense of community and belonging among its dedicated team of professionals.

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Contact Details:

The Salvation Army Australia Recruitment Team

We think you need these skills to ace Case Manager

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Flexibility
Teamwork