Position Summary
- Working full-time overnight shifts
- Anticipate and deliver on all overnight guest touchpoints
- In-room dining mis‐en place, delivery and tray collection
- Delivery of various requests to guest rooms
- Concierge services including porterage and valet parking
- Other guest experience services to ensure seamless service
- Supports the Night Manager in maintaining safety, security, and operational excellence
About You
- Experience with Infrasys and Opera hospitality systems or similar advantageous
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to elevate your career
- Self‐motivated, driven and energized in a fast‐paced environment
- Armed with smart solutions and a can‐do attitude
- Hold a current Victoria Driver's License, with the ability to confidently operate both manual and automatic vehicles
Our Benefits
- Exclusive discounts on hotel stays at all Marriott International properties for you, your family and friends
- Exclusive discounts on food and beverage for you at Marriott International properties
- Exclusive retail discounts through our mPerks platform achieving savings on daily purchases
- Grow, develop and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within The Ritz‐Carlton or the wider Marriott International portfolio
- Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
- Work for the largest and leading hotel company in the world which values equality, diversity and inclusiveness
Are you laser‐focused for the ideal opportunity to launch your career in elite luxury hospitality? Join The Ritz‐Carlton – one of the world's most renowned brands, recognised for exceptional service – in a unique overnight role offering hands‐on experience across guest service, food & beverage, concierge, and front‐of‐house operations.
This position is the ideal beginning for aspiring hoteliers seeking to gain experience in an elite setting while securing stable full‐time employment. Gain exposure to a truly unique service culture, with internationally recognised training and development programs which will define your future career success.
The Ritz‐Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. The Ritz‐Carlton's Gold Standards are the foundation of the brand and guide us to deliver excellence in the care and comfort of our guests. In joining The Ritz‐Carlton, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and Service Values, and you will have the chance to be proud of the work you do and who you work with.
My job details: Job Number 26083652
Job Category Rooms & Guest Services Operations
Location 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000
Schedule Full Time
Position Type Non‐Management
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‐first culture. We are committed to non‐discrimination on any protected basis, such as disability, veteran status or any other basis covered under applicable law.
Overnight Guest Experience Attendant in Melbourne employer: The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton, Melbourne is an exceptional employer that prioritises the growth and wellbeing of its associates while delivering unparalleled luxury hospitality. With exclusive benefits such as flexible working hours, extensive training programs, and a commitment to diversity and inclusion, employees are empowered to thrive in a supportive environment. Located in the heart of Melbourne, this prestigious hotel offers a unique opportunity to be part of a globally recognised brand that values excellence and fosters meaningful connections with both guests and colleagues.
Contact Details:
The Ritz-Carlton Hotel Company, L.L.C. Recruitment Team
