Concierge Team Lead – Luxury Guest Experience in Melbourne

Concierge Team Lead – Luxury Guest Experience in Melbourne

Melbourne Full-Time On-site
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The Ritz-Carlton, Melbourne is seeking an exceptional hospitality leader to join our Concierge team as Assistant Manager, Concierge. You will lead a high-performing team, delivering warm welcomes, personalised guidance and seamless support across arrival, public areas and departures.

You will drive excellence by coaching colleagues, maintaining Gold Standards, and partnering with Front Office, Guest Relations, Housekeeping and F&B to elevate every guest journey.

Concierge Team Lead – Luxury Guest Experience in Melbourne employer: The Ritz-Carlton Hotel Company, L.L.C.

The Ritz-Carlton, Melbourne is an exceptional employer that prioritises the growth and wellbeing of its associates while delivering unparalleled luxury hospitality. With exclusive benefits such as flexible working hours, extensive training programs, and a commitment to diversity and inclusion, employees are empowered to thrive in a supportive environment. Located in the heart of Melbourne, this prestigious hotel offers a unique opportunity to be part of a globally recognised brand that values excellence and fosters meaningful connections with both guests and colleagues.

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Contact Details:

The Ritz-Carlton Hotel Company, L.L.C. Recruitment Team