At a Glance
- Tasks: Lead daily operations and ensure high-quality service delivery for NDIS participants.
- Company: The Right Place Disability Services, a growing NDIS Registered Provider.
- Benefits: Competitive salary, supportive culture, career growth, and ongoing training.
- Other info: Join a dynamic team focused on continuous improvement and participant satisfaction.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in NDIS or disability services and strong leadership skills.
The predicted salary is between 80000 - 120000 $ per year.
We are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga. This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.
About Us
The Right Place Disability Services is a growing NDIS Registered Provider dedicated to delivering high-quality, person-centred supports. We empower participants to live independently, achieve their goals, and experience genuine care and respect.
About The Role
- Manage daily operations and service delivery
- Lead, supervise, and support a team of support workers
- Ensure high-quality, person-centred care for participants
- Coordinate services in line with participant plans and funding
- Build strong relationships with participants, families, and stakeholders
- Ensure compliance with NDIS Practice Standards and Quality & Safeguards Commission
- Oversee incident management, reporting, and risk processes
- Drive continuous improvement and service quality
- Work collaboratively with Support Coordinators and allied health professionals
About You
- Experience in the NDIS or disability services sector
- Strong knowledge of NDIS guidelines, compliance, and pricing
- Proven leadership and staff management experience
- Excellent communication and relationship-building skills
- Strong organisational and problem-solving abilities
- Relevant qualification in Community Services, Disability, or similar (preferred)
- Current Driver’s License, NDIS Worker Screening Check, and WWCC
What We Offer
- Competitive salary: $80,000 – $120,000 + super
- Supportive and inclusive team culture
- Career growth opportunities within a growing organisation
- Ongoing training and professional development
Key Performance Indicators (KPIs)
- High participant satisfaction and positive feedback
- Full compliance with NDIS standards and audit readiness
- Strong staff retention and engagement
- Timely and consistent service delivery
- Effective incident reporting and resolution
- Contribution to business growth and participant intake
- Ongoing service improvement initiatives
NDIS Support Manager / Clients Service Manager in Wagga Wagga employer: The Right Place Disability Services
The Right Place Disability Services is an exceptional employer located in Wagga Wagga, offering a supportive and inclusive team culture that prioritises career growth and professional development. With a competitive salary range of $80,000 – $120,000 plus super, employees are empowered to lead meaningful change in the lives of participants while ensuring compliance with NDIS standards. Join us to be part of a dedicated team that values high-quality, person-centred care and fosters strong relationships within the community.
Contact Details:
The Right Place Disability Services Recruitment Team