At a Glance
- Tasks: Lead a team to support customers in financial hardship and improve processes.
- Company: The Recruitment Company, dedicated to fair customer outcomes.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Join a dynamic team across Sydney and Manila with growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in financial assistance and strong leadership abilities.
The predicted salary is between 49500 - 60500 $ per year.
The Recruitment Company is seeking an experienced Financial Assistance Team Leader to guide our Case Management team across Sydney and Manila.
This hands-on role oversees daily operations of a team of Collections and Hardship Officers, driving performance while delivering fair, empathetic customer outcomes.
You will coach and develop staff, improve processes, and partner with internal and external stakeholders to resolve arrears and hardship cases.
Financial Assistance Team Lead: Collections & Support in Sydney employer: The Recruitment Company
Join a leading financial services organisation that values innovation and collaboration, offering a dynamic work environment for Synon Developers. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working alongside experienced professionals in a supportive culture. Located in a vibrant area, this role not only provides competitive day rates but also the chance to contribute to mission-critical projects that make a real impact in the lending sector.
