The Public Trustee of Queensland – Brisbane QLD
As a Senior Public Trust Officer, you'll take on a vital role in managing complex matters and providing guidance, coaching, and support to other Public Trust Officers in the team. Your key responsibilities encompass providing professional advice, working as a team to tend to complex matters, supporting junior staff, and ensuring compliance with office policies and procedures. You will engage with internal and external stakeholders to achieve the best financial outcome for QPT customers.
This is a permanent full-time opportunity based in Brisbane.
- Influencing quality outcomes – Review and quality assure the work of Public Trust Officers, ensuring financial documents, statements of account and administrative processes meet legislative, policy and audit requirements.
- Supporting others to succeed – Guide and develop junior staff, contribute to an inclusive and positive team environment, and help build capability across the regional office.
- Operational and financial stewardship – Coordinate office systems, financial reports and trust account administration, ensuring strong governance and compliance.
- Community impact – Assist with local engagement activities that promote QPT services and strengthen awareness within the community.
About you
You're a proactive, collaborative professional with experience in financial administration, advocacy and customer service. You balance empathy with sound judgement, can manage competing priorities and are committed to delivering high-quality outcomes.
To excel in this role, the following attributes will be your keys to success:
- Strong customer service skills with the abilityrespond to enquiries and provide clear, effective guidance.
- Experienced in reviewing financial documents for accuracy and policy alignment.
- Financial and administrative proficiency
- Attention to detail being accurate, organised and able to maintain quality in high‐volume work.
- Understand legislation, policies and procedures, including exercising relevant delegations
Only those persons eligible to work in Australia may be employed by QPT. Prospective employees will be required to provide proof of identity and documentary evidence of their right to work in Australia.
QPT is a value for money independent state trustee service dedicated to trust and estate administration and advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management. We have been looking after Queenslanders and their families since 1916.
Senior Public Trust Officer in Brisbane employer: The Public Trustee of Queensland
The Public Trustee of Queensland is an exceptional employer located in Brendale, offering a permanent role that combines technical expertise with leadership in information management. With a strong commitment to employee growth, the organisation fosters a collaborative work culture where mentoring and training are integral, ensuring staff are equipped to deliver high-quality services while adhering to best practices in information governance. Joining QPT means being part of a dedicated team that has been serving Queenslanders since 1916, making a meaningful impact in the community.
Contact Details:
The Public Trustee of Queensland Recruitment Team
