You're the first face our guests see and the last one they remember. If you've got natural warmth, a sharp eye for detail, and a knack for making people feel looked after, we want you on our front desk.
As our Accommodation Receptionist, you'll run the guest journey from check-in to check-out — reservations, payments, requests, and everything in between — while keeping the front desk running like clockwork. It's varied, it's fast-paced, and no two shifts look the same.
Your Role:
- Welcome guests and manage check-in/check-out with warmth and efficiency
- Handle reservations across phone, email, online platforms and walk-ins
- Process payments, refunds and guest accounts accurately
- Resolve guest requests and complaints on the spot — or escape when needed
- Keep guest records and room allocations up to date, working closely with housekeeping
- Liaise across housekeeping, maintenance, F&B and management to keep guests happy
- Promote our bistro, pizzeria, functions and local attractions
- Handle daily admin: reports, reconciliations, shift handovers
- Follow hotel policies on privacy, cash handling and WHS; stay calm and capable in an emergency
About you:
- A genuine love of hospitality and a can-do attitude
- Sharp communication skills and the ability to juggle priorities under pressure
- Reception, front office or customer service experience (hotel experience a plus, not essential)
Whether you're a seasoned receptionist or a hospitality pro ready for your next step — we'd love to meet you.
About Us:
Hotel Canobolas is proudly part of The Point, a growing hospitality group behind some of NSW's most loved pubs, bars and restaurants. When you join The Point, you become part of a business that genuinely invests in its people and believes in long-term careers, not just jobs.
Staff benefits include:
- A staff rewards program
- Staff discountsacross all of The Point venues
- A staff referral program
- Genuine career development and progression opportunities
Guest Service/Receptionist - Orange NSW employer: The Point Group
The International, part of The Point Group, is an exceptional employer located in the heart of Sydney’s CBD, offering a dynamic work environment where you can thrive. With a strong focus on employee growth, staff incentives, and a generous 25% discount across all Point venues, we foster a vibrant culture that values teamwork and guest satisfaction. Join us to be part of a team that not only delivers unforgettable experiences but also invests in your professional development.
