At a Glance
- Tasks: Create unforgettable holiday experiences for guests in a vibrant environment.
- Company: Join the family-owned BIG4 Yarra Valley Park Lane Holiday Park.
- Benefits: Competitive pay, staff discounts, and career development opportunities.
- Other info: Work in a stunning natural setting with a supportive team.
- Why this job: Be the friendly face that makes holidays magical for families.
- Qualifications: Strong customer service skills and a positive attitude required.
The predicted salary is between 34.96 - 34.96 $ per hour.
- Casual role | competitive rate of $34.96 per hour + superannuation
- Be the friendly face that turns great stays into unforgettable holidays
- Work in a beautiful natural bush setting with a supportive, family-owned team
About Us
BIG4 Yarra Valley Park Lane Holiday Park is part of the Park Lane Group — a proud family-owned business since 1992.
We create places where families relax, reconnect and make great memories.
- A beautiful holiday park nestled in Victoria's premier wine and nature region and loved by guests
- Part of a growing and trusted family business
- We care about quality, pride and great service
- A friendly team that supports each other
- A place where your work truly makes a difference
- What You’ll Do
Bring Holidays to Life!
Are you passionate about delivering unforgettable holiday experiences and thriving in a vibrant, guest-focused environment? Look no further!
Park Lane Holiday Parks is searching for a dynamic and enthusiastic
Guest Experience Officer to help create magical getaways for our guests. You will be a key player in ensuring every guest's stay is seamless and memorable.
You will help make every guest stay smooth, welcoming and memorable.
- Welcome guests and provide front desk support
- Manage bookings, payments and guest enquiries
- Answer phone calls and emails promptly
- Resolve guest concerns with care and professionalism
- Promote park activities and accommodation options
- What You’ll Bring
You enjoy helping people and thrive in a busy environment.
- Strong customer service skills
- Clear communication and a positive attitude
- Good organisation and attention to detail
- Confidence using booking systems and computers
- Ability to work both independently and in a team
- Current Working with Children Check (or willingness to obtain) and Australian work rights
- Availability to work weekends, public holidays and school holidays
- What’s in it for You
- Live and work surrounded by rolling vineyards and breath-taking mountain ranges
- Staff discounts across Park Lane Holiday Parks and A Maze N Things
- Work with a supportive team and help create memorable holiday experiences for thousands of guests each year
- Join a trusted family-owned Australian business where your contribution matters
- Be part of an exciting period of growth, with major expansion plans underway
- Access career development, training opportunities, and employee benefits across the Park Lane Group
- #J-18808-Ljbffr
Guest Experience Officer in Healesville employer: The Park Lane Group
At Park Lane, we pride ourselves on being a family-owned Australian company that values genuine relationships and exceptional experiences. Located in the stunning Noosa North Shore, our work culture fosters collaboration and creativity, allowing you to thrive in a supportive environment while contributing to meaningful partnerships with schools and community groups. Join us to enjoy unique benefits like team member discounts, access to beautiful natural surroundings, and the opportunity to make a real impact in one of Queensland's most distinctive destinations.
