At a Glance
- Tasks: Lead a team to optimise mission-critical IT infrastructure and ensure top performance.
- Company: Join a leading organisation focused on innovation and collaboration.
- Benefits: Enjoy a competitive salary, career growth, and a dynamic work environment.
- Other info: Be part of a culture that values automation and continuous improvement.
- Why this job: Shape the future of enterprise infrastructure with your expertise in a high-impact role.
- Qualifications: 5+ years in IT operations, strong skills in VMware, AWS, Azure, and scripting.
The predicted salary is between 90000 - 110000 $ per year.
A leading organization is currently seeking a highly skilled Compute - Infrastructure Operations SME to lead and oversee a team responsible for managing and optimizing mission-critical IT infrastructure. This role plays a central part in ensuring the availability, performance, and compliance.
Please note NV1 Clearance is a must-have requirement for this role.
Position Overview:
In this senior-level role, the SME will act as a key technical authority, guiding infrastructure strategy, automation, and cloud adoption across complex, hybrid environments. The position requires hands-on expertise in platforms such as VMware, AWS, and Azure, along with strong scripting and automation capabilities. The ideal candidate will be well-versed in ITIL best practices and demonstrate a proven ability to lead technical teams and deliver improvements in operational excellence.
Key Responsibilities:
- Lead and mentor a team of Infrastructure Analysts and Coordinators to maintain consistent service delivery.
- Serve as the escalation point for advanced infrastructure issues, including incident resolution and change implementation.
- Oversee system availability and performance across test, pre-production, and production environments.
- Collaborate closely with security, application, and DevOps teams to build and maintain scalable infrastructure solutions.
- Provide expert-level guidance on automation, cloud strategies, and infrastructure optimization.
- Manage monitoring tools and processes to enable proactive detection and resolution of issues.
- Ensure adherence to ITIL-based processes for incident, problem, and change management.
- Lead stakeholder engagement to communicate infrastructure health, risks, and project updates.
- Oversee capacity management and cost control across both on-premise and cloud infrastructure.
- Participate in Change Advisory Board (CAB) reviews and provide on-call support as required.
- Drive automation using tools such as Terraform, PowerShell, Python, and shell scripting.
- Maintain detailed documentation, SOPs, and internal knowledge bases.
- Support infrastructure lifecycle activities including patching, OS upgrades, and hardware refreshes.
- Manage and optimize hybrid cloud and multi-vendor environments.
Required Skills & Experience:
- Minimum of 5 years' experience in Infrastructure Support, IT Operations, or a related field.
- Deep technical expertise in VMware, AWS, and Microsoft Azure.
- Strong scripting and automation proficiency (Terraform, Python, PowerShell, Bash).
- Experience with Windows Server and Linux OS administration (RHEL, CentOS, Debian).
- Familiarity with managing databases in infrastructure environments (Oracle, SQL).
- Hands-on experience with infrastructure monitoring tools (e.g., Splunk, Nagios, Prometheus).
- Solid understanding of ITIL frameworks; ITIL v4 certification is preferred.
- Strong leadership capabilities with the ability to manage teams and communicate with stakeholders at all levels.
Why This Role?
This is an exciting opportunity to work in a dynamic, high-impact role where your expertise will directly shape the future of enterprise infrastructure. You'll be part of a collaborative environment that values innovation, automation, and continuous improvement.
Infrastructure Engineer β Team Lead in Canberra employer: The Network Technology Recruitment
Join a forward-thinking team in Canberra, where your expertise as a Microsoft AI Cyber Security Specialist will be valued and nurtured. We offer a collaborative work culture that prioritises employee growth through continuous learning opportunities and professional development, all while contributing to the secure and responsible adoption of AI in a major Federal Government environment. Enjoy the unique advantage of working on cutting-edge technology projects that have a meaningful impact on national security.
Contact Details:
The Network Technology Recruitment Recruitment Team