At a Glance
- Tasks: Provide top-notch tech support for Windows and Mac users while solving exciting challenges.
- Company: Join a leading Gambling/Entertainment organisation with a national presence.
- Benefits: Enjoy mentorship, professional development, and the chance to work in vibrant cities.
- Other info: Dynamic hybrid work environment with opportunities for career advancement.
- Why this job: Be part of an award-winning brand that values your growth and skills.
- Qualifications: 1 year of experience with Windows/macOS and strong problem-solving abilities.
The predicted salary is between 59400 - 72600 $ per year.
Currently, we are engaged with a leading Gambling/Entertainment organisation operating on a national scale.
Due to recent growth, they are now seeking to onboard multiple talented Desktop Support Engineers for contract or permanent positions.
These roles can be based in Brisbane, Melbourne, or Sydney.
Responsibilities in this role include
- Providing first-line technical support to end users across Windows and Mac systems
- Configuring and deploying hardware and software devices
- Resolving technical issues via email, phone, and in person
- Maintaining a detailed asset management record database and ensuring devices meet compliance standards
- Collaborating with infrastructure and security teams
- Assisting with onboarding/offboarding processes and system access provisioning
- Escalating unresolved issues to appropriate internal teams when necessary
Qualifications and skills required
- At least 1 year of experience supporting Windows and mac OS
- Hands-on experience with MDM tools such as Microsoft Intune, SCCM, and JAMF
- Strong technical acumen with problem-solving skills
- Experience with Office 365, network troubleshooting, and VPN support
- Excellent interpersonal skills and ability to work in hybrid, fast-paced environments
- Effective verbal and written communication skills for stakeholder engagement
- Ability to prioritize tasks and work independently
Industry-related certifications such as MCSA or CCNA are highly regarded.
If you are looking to work for an award-winning brand that supports your growth through mentorship and professional development, look no further.
Apply now to be considered for this opportunity!
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Desktop Support Engineer in Brisbane employer: The Network Technology Recruitment
Join a forward-thinking team in Canberra, where your expertise as a Microsoft AI Cyber Security Specialist will be valued and nurtured. We offer a collaborative work culture that prioritises employee growth through continuous learning opportunities and professional development, all while contributing to the secure and responsible adoption of AI in a major Federal Government environment. Enjoy the unique advantage of working on cutting-edge technology projects that have a meaningful impact on national security.
Contact Details:
The Network Technology Recruitment Recruitment Team
