The Mutual Bank is seeking a friendly Contact Centre Consultant to join our NSW team. You will be the first point of contact for Members, handling phone enquiries and providing admin support to deliver outstanding service.
You'll build trusted relationships, assist with everyday banking needs, and promote our products and digital solutions. This is a full-time role with hybrid work options, Saturday mornings as required, and commitment to Member wellbeing and learning.
Hybrid Member Experience Consultant in Maitland employer: The Mutual Bank
As a Member Service Officer at our Dungog Branch, you'll be part of a supportive and community-focused workplace that values exceptional service and personal connections. We offer flexible leave options, health and wellbeing initiatives, and tailored learning opportunities to help you grow in your career while making a positive impact in the local community. Join us for a rewarding experience where your contributions are recognised and celebrated.
