At a Glance
- Tasks: Lead a team of help desk engineers and provide technical guidance on complex issues.
- Company: The Missing Link, a dynamic IT service provider in Sydney.
- Benefits: Competitive salary, mentorship opportunities, and a supportive work environment.
- Other info: Opportunity for continuous improvement in a fast-paced tech environment.
- Why this job: Make a real impact by mentoring others and driving high-quality client support.
- Qualifications: Experience in IT support and strong leadership skills required.
The predicted salary is between 82800 - 101200 $ per year.
The Missing Link in Sydney is seeking an IT Service Desk Team Lead to guide a team of help desk engineers, provide technical guidance on complex issues, and drive high-quality client support. This hands-on leadership role balances mentoring with performance management, incident handling, and continuous improvement across on-prem, hybrid, and cloud environments.
You will spend time coaching, coordinating recruitment, onboarding, and development, while ensuring SLAs are met and resources are managed effectively.
IT Service Desk Team Lead in Sydney employer: The Missing Link
The Missing Link is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Senior Network & Systems Engineer. With a focus on employee growth and development, you will have access to ongoing training and opportunities to work on cutting-edge projects in a large-scale environment. Located in a vibrant area, the company offers a supportive atmosphere where your contributions are valued, ensuring a meaningful and rewarding career.
