Accounts & Operations Coordinator

Accounts & Operations Coordinator

Full-Time On-site
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THE MICROBIOME RESEARCH GROUP (TMR) PTY LTD – Yatala QLD

Ipromea is a growing pet health business specializing in pet nutrition, probiotics and health-related products.

We are looking for a hands-on Accounts & Operations Coordinator to support the day-to-day financial and operational activities of the business.

This is a varied role suited to someone who enjoys working across bookkeeping, e-commerce, inventory, order processing and general administration rather than being limited to one area.

Key Responsibilities

Accounts & Bookkeeping

  • Maintain day-to-day bookkeeping records
  • Perform bank and credit card reconciliations
  • Reconcile Shopify, Afterpay and other payment platforms
  • Reconcile e-commerce sales, fees, refunds and settlements
  • Assist with accounts receivable and accounts payable
  • Assist with month-end reconciliations and provide supporting information

Customer Orders & Fulfilment

  • Monitor and process online orders received through Shopify and other e-commerce platforms
  • Prepare orders for fulfilment and dispatch
  • Arrange freight and shipping with Australia Post and other carriers
  • Maintain accurate dispatch and tracking information
  • Process returns, refunds and order adjustments where required
  • Respond to customer enquiries relating to orders, deliveries and payments
  • Reconcile online sales and payment platforms to the accounting system
  • Process commercial and wholesale customer orders in Cin7
  • Coordinate stock availability and order fulfilment
  • Liaise with customers and internal teams regarding order status and delivery requirements

Purchasing & Accounts Payable

  • Maintain accurate product and inventory records across Cin7, Shopify and Xero
  • Raise and process purchase orders in Cin7
  • Coordinate purchase orders and deliveries with suppliers
  • Process supplier bills and credit notes
  • Match purchase orders, goods received and supplier invoices
  • Investigate pricing, quantity and invoice discrepancies
  • Reconcile supplier statements and follow up outstanding documentation
  • Prepare supplier payment runs and bank payment files for review and approval

About You

We are looking for a practical and highly organised all-rounder who enjoys taking ownership of day-to-day transactions and operations.

Ideally, you will have:

  • 3+ years' experience in bookkeeping, accounts administration, order processing or a similar all-round role
  • Strong working knowledge of Xero
  • Solid accounts payable and reconciliation experience
  • Experience processing purchase orders, supplier invoices and payment runs
  • Experience working with inventory, stock or product-based businesses
  • Experience processing customer orders and coordinating fulfilment or dispatch
  • Good Excel skills and strong attention to detail
  • Confidence communicating with customers, suppliers and freight providers
  • Ability to manage multiple priorities and follow transactions through from start to finish

Experience with Cin7, Shopify, Afterpay, Australia Post or similar inventory/e-commerce platforms will be highly regarded.

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Accounts & Operations Coordinator employer: THE MICROBIOME RESEARCH GROUP (TMR) PTY LTD

At The Microbiome Research Group (TMR) Pty Ltd, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Located in Yatala QLD, we offer competitive benefits, professional development opportunities, and a chance to make a meaningful impact in the pet health industry. Join us to be part of a dynamic team where your contributions are valued and growth is encouraged.

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Contact Details:

THE MICROBIOME RESEARCH GROUP (TMR) PTY LTD Recruitment Team