The Mad Fish is seeking an Experienced Front of House Wait Staff member to join our dynamic hospitality team. This is a casual position based in Yeerongpilly, QLD 4105. As a front-facing member of our team, you will be instrumental in delivering exceptional customer service and creating memorable dining experiences for our guests. This role is vital to maintaining the high standards The Mad Fish is known for and directly contributes to our reputation within the hospitality industry.
Key responsibilities
Greeting guests warmly upon arrival and seating them in accordance with procedures
Presenting menus and providing knowledgeable recommendations about our food and beverage offerings
Taking accurate food and beverage orders and communicating them clearly to the kitchen and bar staff
Serving food and drinks promptly, professionally and with attention to detail, following all health and safety protocols
Maintaining table settings and ensuring dining areas remain clean, tidy and welcoming throughout service
Responding to guest inquiries and requests in a courteous and efficient manner
Processing payments and handling cash or card transactions accurately
Clearing and resetting tables between seatings
Collaborating with kitchen and bar staff to ensure smooth service operations
Assisting with general restaurant duties including restocking supplies and setup as required
What we're looking for
Proven experience working as wait staff in a hospitality environment, preferably in a restaurant or café setting
Availability of approximately 35-38 hours per week and can commit to consistent working hours
Strong customer service skills with the ability to remain calm and professional under pressure
Excellent communication and interpersonal abilities, with a genuine passion for delivering outstanding guest experiences
Attention to detail and organisational skills to manage multiple tables simultaneously
Knowledge of food safety and hygiene standards
Physical ability to stand for extended periods and carry items safely
Flexibility to work days, evenings, weekends and public holidays as required
A positive attitude and willingness to work as part of a collaborative team
Experience with point-of-sale (POS) systems is advantageous
RSA (Responsible Service of Alcohol) certification is preferred
What we offer
As a casual team member, you will enjoy flexibility in your scheduling whilst being part of a vibrant hospitality team plus consistent quantity of hours each week. We are committed to fostering a positive workplace culture where teamwork, professionalism and excellence are celebrated.
About us
The Mad Fish is a respected hospitality establishment located in Yeerongpilly, QLD. We are dedicated to providing our guests with exceptional dining experiences through quality food, attentive service and a welcoming atmosphere. Our commitment to excellence and customer satisfaction defines our brand and drives everything we do.
Apply now
If you are an experienced wait staff member looking for a casual role with a reputable hospitality venue, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to The Mad Fish.
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Experienced Front of House Wait — Casual, Flexible Hours in Brisbane employer: The Mad Fish
The Mad Fish in Yeerongpilly is an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. With flexible hours and a commitment to quality service, employees enjoy a supportive environment that fosters both personal and professional development, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality industry.
