At a Glance
- Tasks: Oversee daily hotel operations and lead a dynamic team to ensure guest satisfaction.
- Company: The Macleay Hotel, a vibrant property in the heart of Potts Point.
- Benefits: $80,000 - $85,000 salary plus superannuation and genuine autonomy.
- Other info: Central location with easy access to public transport and a supportive team environment.
- Why this job: Join a hands-on role where you can make a real impact on guest experiences.
- Qualifications: Bachelor's degree in hospitality or business and at least one year of management experience.
The predicted salary is between 85000 - 85000 $ per year.
The Macleay Hotel is a 126-room hotel at 28 Macleay Street, Potts Point, a short walk from Sydney's CBD and the harbour. Accommodation is our core business - we host leisure, corporate and long-stay guests year round.
We are seeking a Hotel Manager to take full operational responsibility for the property. This is a hands-on management role covering every department - reception and reservations, housekeeping, maintenance, security and guest services - together with the hotel's budget, purchasing and accounting functions. You will report directly to the owners and lead the on-site team. This is a full-time position of 38 hours per week.
Key responsibilities
- Organise and control the day-to-day operations of the hotel across all departments
- Direct reservations, reception, room service and housekeeping activities
- Recruit, roster, train and supervise staff across all operational departments
- Prepare and manage budgets, control costs, and oversee accounting and purchasing
- Manage room rates, inventory and distribution channels
- Supervise security arrangements and property maintenance
- Review guest satisfaction and resolve escalated complaints
- Ensure compliance with work health and safety and other applicable regulations
Skills and experience required
- A Bachelor degree or higher (Australian or overseas equivalent) in hotel management, hospitality management, tourism including hospitality management subjects, or business administration
- At least one year's recent full-time experience managing a hotel, motel or comparable accommodation property, with responsibility across all operational departments rather than front office alone
- Demonstrated staff leadership, rostering and budgeting ability
- Working knowledge of property management and channel management systems
- Strong written and spoken English
- A second language is highly regarded, given our international guest mix
Availability
This is a seven-day operation. The successful applicant must be available to work both Saturday and Sunday as part of the standard roster, regular afternoon and evening shifts from 2:00pm to 10:00pm, and public holidays. Applicants who are not available for weekend and evening work will not be able to perform this role.
What we offer
$80,000 - $85,000 per annum plus superannuation, based on a full-time 38-hour week. Genuine autonomy across the whole property. Central Potts Point location, walking distance to public transport.
Hotel Manager employer: The Macleay
The Macleay offers a dynamic work environment where employees can take on hands-on management roles across various departments. With a focus on operational excellence, the company provides opportunities for professional growth and development in the hospitality industry. Employees benefit from a supportive team culture and direct involvement in the hotel's operations.
